North County GMC

Being a first time Cadillac owner I was unfamiliar with the car and all of the computer workings including the navigation system. I had an appointment to get the car clear coated and requested to see Lisa the car and all of the computer workings including the navigation system. I had an appointment to get the car clear coated and requested to see Lisa after it was finished. Although she was tied up at the moment (and I did not have a appointment with her) within a few minutes she made herself available to me for a complete in-service on the entire vehicle. She honestly spent over an hour with me. At that point in time, OnStar had still not sent me the required info via email so Lisa gave them another 'welcome' call while I was in the car. A week later, still no info from OnStar. I contacted Lisa again and by the end of the day I had all my information. I would also like to mention Amber in the service department. A very nice girl with a good attitude and efficient at her job. She was very helpful in my request to meet with Lisa. Amazing customer service. The clear coat on the car is beautiful, was done in the time expected and is done very well. I'm very pleased. I can't answer any of the questions regarding the sales experience or the Price of the car as hubby bought the car for me and paid cash. I love, love my new Caddy. Thanks North County Cadillac. Linda Frelke . More