North Park Chevrolet
Castroville, TX
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I have never left a negative review for any business. This is the first time doing this. Saw a truck at this dealership on CarGurus. Drove 150 miles to see the truck. Test drove it and had my truck a This is the first time doing this. Saw a truck at this dealership on CarGurus. Drove 150 miles to see the truck. Test drove it and had my truck appraised. Got the offer from the salesman before we went to finance department. While reviewing I noticed that the price had significantly increased from listing price. False advertisement because they said the price was for the base model not the one advertised even though stock number and VIN matched the truck I was looking at. When I asked for itemization of all extra costs and add ons I noticed I was being charged for features that were not even installed in the truck. If I hadn’t closely examined that they would have gotten away with it. I agreed on a monthly price with the salesman after being there for 4 hours and back and forth with sales manager. Once I went into finance office he presented me with the contract that was $100 more per month than what I had agreed to. The finance manager blamed the salesman and the salesman couldn’t answer as to why he quoted me a certain price and the reality was a price much higher than agreed upon. Wasted 5 hours at the dealership had to walk out due to deceptive practices. More
Good dealership ,not so good on trade in prices ,does not matter if you are long term customer ,found other dealers in area try harder to make deals on vehicles, NP Chevy has the take it or leave it attitude matter if you are long term customer ,found other dealers in area try harder to make deals on vehicles, NP Chevy has the take it or leave it attitude. Think they have grown too big to give good customer service More
These people can not be trusted. They will steal from you after selling me a 40k car they only gave me 1 remote and promised to send me the second one and still no remote even after They will steal from you after selling me a 40k car they only gave me 1 remote and promised to send me the second one and still no remote even after many calls and emails. A bunch lying thieves More
⭐️⭐️⭐️⭐️⭐️ 5-Star Review – North Park Chevrolet San Antonio I had an excellent experience purchasing my new Chevy Silverado from North Park Chevrolet. From start to finish, the entire process was sm Antonio I had an excellent experience purchasing my new Chevy Silverado from North Park Chevrolet. From start to finish, the entire process was smooth, honest, and pressure-free. My salesperson went above and beyond — knowledgeable, patient, and truly focused on finding the right truck for me. They took the time to explain every feature, answer all my questions, and made sure I left confident in my purchase. The team handled all the paperwork quickly, kept me updated throughout, and made the whole buying process simple and enjoyable. I couldn’t be happier with my new Silverado — it runs beautifully and looks amazing. If you’re looking for great service, fair prices, and a team that genuinely cares about their customers, North Park Chevrolet is the place to go! More
Worst car customer service I’ve ever experienced. Isaac Macias was our salesman and should not be selling anything. He showed my wife and I two vehicles and didn’t seem to know anything about them. H Isaac Macias was our salesman and should not be selling anything. He showed my wife and I two vehicles and didn’t seem to know anything about them. He gave us no knowledge, I had to figure out how to operate the vehicles myself. Furthermore, he made the test drive very short, which was ridiculous. The finance manager was very rude as well, real bad attitude. Please do not waste your time at this dealership, so not worth it. More
Worst place ever! ! Damian , Beto , Jeff are straight up liars !!! They want 23,000,00 to fixing my truck that they could not even start. Not to mention they had it for ! Damian , Beto , Jeff are straight up liars !!! They want 23,000,00 to fixing my truck that they could not even start. Not to mention they had it for the vet 2 1/2 months !!! Funny how an outside mechanic towed it to Uvalde and had it fixed and running like new in less than two weeks and charged me 3800.0 ! So someone tell me how this happens ?????? All facts and paperwork to support all this ! North Patk Chevrolet Castroville should me ashamed to treat people this way !!! Looking for a damm good lawyer !!!!! More

