North Park Chevrolet - Service Center

North Park Chevrolet in Castroville is a dealership that ranks as one of the most professional and respectful operations in the nation. I have owned many different vehicles in my day and from sales to serv ranks as one of the most professional and respectful operations in the nation. I have owned many different vehicles in my day and from sales to service have never been welcomed as highly as in this establishment. More

Joe was absolutely great! He did everything we asked and guided us in the right direction as to what my Tahoe needed! He did everything we asked and guided us in the right direction as to what my Tahoe needed! More

Horrible , he ido 4 veces al dealer porque el asiento trasero suena , han cambiado piezas , han montado y desmontado y cada vez queda peor , llevo 15 días esperando por una parte plástica que iban a enca trasero suena , han cambiado piezas , han montado y desmontado y cada vez queda peor , llevo 15 días esperando por una parte plástica que iban a encargar y aún nada , a pesar que la última vez le dejé saber al manager del taller todo lo que estaba pasando y el dijo que se iba a encargar personalmente de mi caso . Mi próxima queja será con el BBB More

Went to my chevy dealer for recall notice on my Colorado, Joe Gonzales was my advisor and did an excellent job of taking care of me and my vehicle Joe Gonzales was my advisor and did an excellent job of taking care of me and my vehicle More

greeted quickly, checked in quickly, completed on time, paid quickly. great service by Jesus and cashier paid quickly. great service by Jesus and cashier More

From start to finish, we had a great experience. Our vehicle was taken care of in a timely manner. The staff was very professional and welcoming. Good service is hard to find these day and I will co Our vehicle was taken care of in a timely manner. The staff was very professional and welcoming. Good service is hard to find these day and I will continue to do business with north park chevrolet castroville. More

Yesterday, 31 July 2023, I purchased a new Silverado 1500 from North Park Chevrolet. The Sales Associate who helped me complete the purchase, Mr. Reggie Higginbottom, demonstrated the highest adherence to t from North Park Chevrolet. The Sales Associate who helped me complete the purchase, Mr. Reggie Higginbottom, demonstrated the highest adherence to the dictates of customer satisfaction that I have ever encountered. Personable, friendly and with a sense of humor that I find reflects someone of the highest levels of integrity; someone who elicits complete trust, Mr. Higginbottom is a consummate professional who I would recommend everyone go to when in the process of selecting a vehicle. Everyone I met at North Park Chevrolet was extremely friendly and visibly determined to make all customers feel at ease. Mr. Higginbottom went above and beyond any I have known. It only took a simple greeting to know that I would be treated with courtesy and honesty. I cannot thank Mr. Higginbottom enough for his interaction with me on this purchase. Today, 1 August 2023, I returned to North Park Chevrolet to have a spray-on bed liner applied and running boards installed. I was prepared for the wait as Mr. Higginbottom had explained would be necessary in order to complete these add-ons. I was prepared and the wait was not a problem. On arrival at the service department, I was greeted by Mr. Al Flores. Here is a technician with an infectious smile, bubbling personality and a distinctive determination to make everyone waiting in the service department feel as if their individual needs are of paramount importance. He repeatedly asked me if I'd like water, coffee, a ride to a local restaurant while waiting for my vehicle service to be completed, or anything else that I might need. Most importantly, he did that for EVERYONE! I am going to be a life-long (for however long that may be) devotee of North Park Chevrolet for all my vehicle needs. Bob Gratkowski More

Took my truck for an oil change in Dec. in March I heard a knocking on my engine. When I checked the oil level there was no oil. I have no leaked nor was my truck burning oil. I called in March I heard a knocking on my engine. When I checked the oil level there was no oil. I have no leaked nor was my truck burning oil. I called service and service manager preferred to blame me rather than take responsibility that his techs had made a mistake. Besides, Micky (service manager) was very rude. I’ll buy my next vehicle elsewhere. More

no communication from the technicians to the person that takes your money. I was not given my $25 rebate cause the technician quote was not the same. takes your money. I was not given my $25 rebate cause the technician quote was not the same. More

Elijah was very helpful and took very good care of us and got us in the vehicle that I wanted I love my new chevy thank you north park Chevrolet got us in the vehicle that I wanted I love my new chevy thank you north park Chevrolet More