North Park Lincoln

UPDATE: Be aware that responses to Google reviews from North Park Lincoln are AI-generated. The dealership does not personally address customer feedback. A special thanks to Mr. Chris Robinson, one of the North Park Lincoln are AI-generated. The dealership does not personally address customer feedback. A special thanks to Mr. Chris Robinson, one of the sales managers, for clarifying this and for informing me that since my vehicle was sold “as is,” North Park Lincoln has no intention of providing any assistance or rebuilding a relationship with a valued customer. North Park Lincoln Used Deceptive Practices To Sell Me A Car Under Their “As Is” Sales: Then Blamed Me For It! Hardworking consumers beware! This review serves as a warning about the unacceptable and shady practices I experienced when purchasing a vehicle from North Park Lincoln, located at 9207 San Pedro Ave. San Antonio, TX 78216. My experience was shockingly unprofessional. Just two weeks after purchasing a vehicle, the transmission failed. To add insult to injury, the check engine light, conveniently off during the sale, came on within three days, accompanied by serious transmission problems. These issues and others were never disclosed and have resulted in over $14,000 in unexpected repair costs. When I approached general sales manager Buddy Tatsch for a refund, he responded to my request with arrogance and utter disrespect. He had the audacity to ask, "Why would he buy back a vehicle from me with a faulty transmission?" clearly attempting to shift the blame for selling me a defective car. His lack of empathy, accountability, and basic customer service was appalling. Do yourself a favor and steer clear of North Park Lincoln, particularly Buddy Tatsch. Their shady practices are simply unacceptable. Hardworking consumers deserve far better. I highly recommend that if you decide to take the risk of purchasing a used car from North Park Lincoln, you have it thoroughly inspected by someone you trust or by a different dealership that is not associated with North Park. If they refuse or try to persuade you otherwise, take my experience as a lesson learned. More

Fantastic experience. Ken Mann was our salesman’s zero pressure but very knowledgeable. Gil Hinojosa was our business manager. Very detailed. We highly recommend NP Lincol Ken Mann was our salesman’s zero pressure but very knowledgeable. Gil Hinojosa was our business manager. Very detailed. We highly recommend NP Lincoln for your next car purchase! More

First time at NP Lincoln. The most exceptional dealership. We had a wonderful experience with Amir. He made our visit so professional and so caring. Drove out of there with a The most exceptional dealership. We had a wonderful experience with Amir. He made our visit so professional and so caring. Drove out of there with a beautiful vehicle. NP Lincoln is TOP NOTCH. Thank you again Amir!!! More

I do not recommend anyone purchase a vehicle for North Park Lincoln Certified Pre-owned at 9807 San Pedro Ave, San Antonio. If someone must go there, suggest bring OBD reader to scan for trouble code Park Lincoln Certified Pre-owned at 9807 San Pedro Ave, San Antonio. If someone must go there, suggest bring OBD reader to scan for trouble codes, take to reliable mechanic to find issues, and then return for money back. Purchased Chevrolet truck in July 2024 and had issues ever since. Asked salesman if truck had issues, he stated no, a big mistake to ever believe salesman. Found only 1 preset on radio worked and had to replace touch screen. Trouble code P720 existed on vehicle and transmission $7000 replaced 3 weeks after purchase. Front struts shocks totally worn out, another $700. Took 3 weeks to complete extended warranty paperwork which is terrible support. I do not wish to talk to anyone from dealership. More

I had been searching for a car for weeks and spent hours on the internet, making calls, driving to dealers, and was continually disappointed. I called North Park Lincoln and was connected with Clayton Dougl on the internet, making calls, driving to dealers, and was continually disappointed. I called North Park Lincoln and was connected with Clayton Douglas. I gave him a long list of requirements, options, colors, etc. and he located the exact vehicle I wanted. He worked with my schedule and I received my car within 24 hours! He was extremely knowledgeable and kind and I consider myself lucky to have found him! You cannot go wrong with the professionalism and service they provided!!! More

Michelle Sipsas went above and beyond on a Saturday evening to make sure my concerns were addressed before the sale evening to make sure my concerns were addressed before the sale More

Great and professional service, Michelle was so nice and kind very attentive, she will go out of her way to help you. kind very attentive, she will go out of her way to help you. More

I took a lot for us to find an long-distance auto salesperson to trust and we found a great one in Casper Kasperski at North Park Lincoln in San Antonio. After several attempts at other dealerships, salesperson to trust and we found a great one in Casper Kasperski at North Park Lincoln in San Antonio. After several attempts at other dealerships, we knew within the first few minutes of speaking with Casper that we were dealing with a strong level of integrity and could trust him and we still feel that way today after driving home our new 2022 Lincoln Navigator yesterday. The level of communication from a long distance with Casper and his team has been remarkable. Casper and his team, especially Montana, have given us an incredibly positive car buying experience and we recommend them highly!!! More

Great and honest service by Jennifer Hale, Salesman and Shelby Corpus, Finance Manager. Both were patient and explained the process in details. Since the sale just as she promised, Jennifer has been avai Shelby Corpus, Finance Manager. Both were patient and explained the process in details. Since the sale just as she promised, Jennifer has been available to answer questions and address concerns. I highly recommend North Park Lincoln for next car purchase. More

I am very grateful to Michelle, Gil, and NP Lincoln for your gracious hospitality. I have had many experiences in purchasing vehicles. However, my most recent experience with NP Lincoln is the most pleasan your gracious hospitality. I have had many experiences in purchasing vehicles. However, my most recent experience with NP Lincoln is the most pleasant and satisfying, and it has positively impacted my family. We will undoubtedly continue our future vehicle purchases through you at NP Lincoln. In addition, your genuine Service Option video was outstanding. More