North Point Volvo Cars

My experience with the service department has been terrible. Both times I’ve made my oil change appointment a week in advance. Both times I’ve been told I should have my tires rotated and balanced (I’ terrible. Both times I’ve made my oil change appointment a week in advance. Both times I’ve been told I should have my tires rotated and balanced (I’ve agreed to pay the $66 fee). And both times, after waiting for two and a half hours, I’ve left their service department having received only an oil change. Two and a half hours and just an oil change! With an appointment! Ridiculous. More

Louis was so helpful and went the extra mile to help me figure out my car. Just outstanding! figure out my car. Just outstanding! More

Clean and friendly dealership with nice amenities. Customer service was great and they kept me informed on repair status and got me a rental for duration of repairs. Customer service was great and they kept me informed on repair status and got me a rental for duration of repairs. More

Car check in and delivery on time. Nice and comfortable waiting area. Easy communication with staff Nice and comfortable waiting area. Easy communication with staff More

Communication with the service techs could be improved. They need to not assume we know as much as they do about the cars and also don’t be dismissive because you are busy. They need to not assume we know as much as they do about the cars and also don’t be dismissive because you are busy. More

Thank you so much to Louis for the great buying experience. I normally hate going to dealers due to the pressure and sales tactics, but I really liked that Louis was not pushy in trying to sell me experience. I normally hate going to dealers due to the pressure and sales tactics, but I really liked that Louis was not pushy in trying to sell me a vehicle. Really made my decision so much better. Additionally he kept me updated throughout the entire buying process all the way up until the vehicle was ready for pickup. Highly rate North Point Volvo and would go back to them again in the future. More

I always am impressed with the service at this dealership. I also know if I’m having issues with the technology or the navigation system the service department is always ready to help with a quick dealership. I also know if I’m having issues with the technology or the navigation system the service department is always ready to help with a quick phone call. I appreciate you all! More

This our 3rd Volvo. The service is excellent and the advisers top of the line. 👍 The service is excellent and the advisers top of the line. 👍 More

My Service contact Matthew Price makes my service experience exceptional . Answers my old lady questions with patience and personal attention. Therefore, i always ask for Matt.. experience exceptional . Answers my old lady questions with patience and personal attention. Therefore, i always ask for Matt.. More

I received excellent customer service and satisfaction today at the Volvo Alpharetta Dealership. Matthew, was excellent and provided excellent assistance. Thank you Adrian Jackson today at the Volvo Alpharetta Dealership. Matthew, was excellent and provided excellent assistance. Thank you Adrian Jackson More