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North Point Volvo Cars - Service Center

Alpharetta, GA

4.5
65 Reviews

65 Reviews of North Point Volvo Cars - Service Center

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July 16, 2025

Took vehicle in for 40k mile service. And while there waiting I was sent a text telling me my main and auxiliary battery need replacing. I then inform the service manager if you can call More

by malcomcrawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt price
Jul 24, 2025 -

North Point Volvo Cars responded

Malcom, We regret to hear you had this experience with us. Please reach out to our Service Manager at (844) 453-5720 at your earliest convenience. We look forward to hearing from you.

July 11, 2025

I had my car serviced for a smoke smell up front of car. They immediately picked up my car and determined the problem and serviced it immediately. Matt Price is a delight to work with. I’m satisfied with my More

by maritzamac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price
Jul 16, 2025 -

North Point Volvo Cars responded

Thank you for your positive feedback, we're so happy to hear that we could quickly and efficiently solve the issue with your car. Matt is a valuable member of our team, and we'll be sure to pass along your kind words. We appreciate your review and look forward to serving you again in the future!

July 04, 2025

Been a customer since 2015 and have never been disappointed with the service or the service associates. More

by wezra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 07, 2025 -

North Point Volvo Cars responded

Hi Wezra, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2025

Extremely friendly dealership with knowledgeable staff. Beautifully refinished facility. Waiting area is comfortable and has water machine, soda fridge and Starbucks machine avaliable along with laptop cha More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt price
Jul 03, 2025 -

North Point Volvo Cars responded

Adam, we are so pleased you enjoyed your visit to North Point Volvo! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2025

Joseph Charlesworth was a very good service rep. He was professional and nice. Handled my needs competently and with care More

by sbmarmur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Charlesworth
Jul 02, 2025 -

North Point Volvo Cars responded

We really appreciate your positive review! We look forward to your next visit! Take care!

June 30, 2025

Marcus Wise in service is PHENOMENAL! I followed him from Volvo Cars Mall of Georgia! Superior service and communication! Highly recommend Marcus to anyone needing Volvo service! More

by Lauree Watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Jul 01, 2025 -

North Point Volvo Cars responded

Lauree, we really appreciate your positive review! We look forward to your next visit! Take care!

June 26, 2025

Had to come in for a tire repair and was on a tight timeline. They had me in and out and waiting area very comfortable. More

by kelligilreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Jun 26, 2025 -

North Point Volvo Cars responded

Hi Kelli, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2025

Lydia Abbot set everything up for me. All work was done in a timely manner and also advised to do only what I really needed. Great job NPV!!! More

by Vron77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Abbott
Jun 17, 2025 -

North Point Volvo Cars responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 15, 2025

Joseph was terrific- super helpful and communicative- I never had to guess what was happening either my vehicle. Very pleased! More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Charlesworth
Jun 17, 2025 -

North Point Volvo Cars responded

Josh, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 04, 2025

Joseph took complete care of me. 10 out of 10. I went in for ac repair and they did an awesome job. More

by Tandelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph C
Jun 06, 2025 -

North Point Volvo Cars responded

Tandelyn, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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