North Point Volvo Cars - Service Center
Alpharetta, GA
65 Reviews of North Point Volvo Cars - Service Center
Took vehicle in for 40k mile service. And while there waiting I was sent a text telling me my main and auxiliary battery need replacing. I then inform the service manager if you can call And while there waiting I was sent a text telling me my main and auxiliary battery need replacing. I then inform the service manager if you can call him that. That I had them replace the main battery and it should be under warranty. He told me that they would handle the replacement and I went back to waiting. When they finally finished my car, and I paid for the service I check under the hood to find the battery had not been replace. When I questioned the service advisor, he indicated that the battery passed a vida system test and was not replaceable under warranty since Volvo would not reimburse the dealer for the service. If I had signed to have it replace for $495 originally quoted I’m sure they would have been happy to take my money for a repair that should be covered under warranty. But when it’s them paying the bill the battery is fine. Shady if you ask me. More
I had my car serviced for a smoke smell up front of car. They immediately picked up my car and determined the problem and serviced it immediately. Matt Price is a delight to work with. I’m satisfied with my They immediately picked up my car and determined the problem and serviced it immediately. Matt Price is a delight to work with. I’m satisfied with my car. More
Extremely friendly dealership with knowledgeable staff. Beautifully refinished facility. Waiting area is comfortable and has water machine, soda fridge and Starbucks machine avaliable along with laptop cha Beautifully refinished facility. Waiting area is comfortable and has water machine, soda fridge and Starbucks machine avaliable along with laptop charging stations. More
Marcus Wise in service is PHENOMENAL! I followed him from Volvo Cars Mall of Georgia! Superior service and communication! Highly recommend Marcus to anyone needing Volvo service! I followed him from Volvo Cars Mall of Georgia! Superior service and communication! Highly recommend Marcus to anyone needing Volvo service! More
Lydia Abbot set everything up for me. All work was done in a timely manner and also advised to do only what I really needed. Great job NPV!!! All work was done in a timely manner and also advised to do only what I really needed. Great job NPV!!! More