North Point Volvo Cars - Service Center

Seamless checking for service, love the black and white of building, soothing, calming, very professional looking. of building, soothing, calming, very professional looking. More

Anytime that I take my vehicle for service the staff always acknowledges my presence and they're quick to complete the check in process. I also love the cleanliness of the waiting area. always acknowledges my presence and they're quick to complete the check in process. I also love the cleanliness of the waiting area. More

The whole process for my car first inspection was very smooth. My service representative was very helpful. smooth. My service representative was very helpful. More

I have been a customer for many years and have bought both my vehicles at North Point Volvo. The quality and professionalism of their service department is what keeps me coming back. both my vehicles at North Point Volvo. The quality and professionalism of their service department is what keeps me coming back. More

Fessional ism and experience from a customer service service department reps always exceed my expectations. Very friendly and your service rep, alway explain everything and answer any question. I would service department reps always exceed my expectations. Very friendly and your service rep, alway explain everything and answer any question. I would like to thank my Service Rep Matthew Price More

The service writer was outstanding. Very knowledgeable and passionate to work with. The dealership was clean and the associates were professional. Very knowledgeable and passionate to work with. The dealership was clean and the associates were professional. More

My experience with the service department has been terrible. Both times I’ve made my oil change appointment a week in advance. Both times I’ve been told I should have my tires rotated and balanced (I’ terrible. Both times I’ve made my oil change appointment a week in advance. Both times I’ve been told I should have my tires rotated and balanced (I’ve agreed to pay the $66 fee). And both times, after waiting for two and a half hours, I’ve left their service department having received only an oil change. Two and a half hours and just an oil change! With an appointment! Ridiculous. More

Clean and friendly dealership with nice amenities. Customer service was great and they kept me informed on repair status and got me a rental for duration of repairs. Customer service was great and they kept me informed on repair status and got me a rental for duration of repairs. More

Car check in and delivery on time. Nice and comfortable waiting area. Easy communication with staff Nice and comfortable waiting area. Easy communication with staff More

Communication with the service techs could be improved. They need to not assume we know as much as they do about the cars and also don’t be dismissive because you are busy. They need to not assume we know as much as they do about the cars and also don’t be dismissive because you are busy. More