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Northfield Motors Inc - Service Center

Northfield, MN

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18 Reviews

18 Reviews of Northfield Motors Inc - Service Center

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June 08, 2023

Jordan did my recall on my car and he was professional and let me know everything I needed to have done. Great work! Thank you for getting me back on the road! More

by Ashlynn0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
October 04, 2022

Exceptional Service. I was heading out of town, and had a small, big to me, issue with my tailgate on my 2019 F-150. Dennis got me in immediately, and Seaver and Nick h More

by cwdokmo50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Nick and Seaver
Dec 08, 2022 -

Northfield Automotive responded

Thank you for your feedback and your 5 star review!

September 08, 2022

I have used this dealership for years both for purchasing a new vehicle and for service on that vehicle and would not even consider going any place else. They are 5 star in every category. Ivy M Ainswort More

by ivyainsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealership Manager
Dec 08, 2022 -

Northfield Automotive responded

Thank you for your feedback and your 5 star review!

October 20, 2021

Brought truck in for a faulty sensor to be replaced under warranty. Went way over time specified and the next day engine warning light was back on. More

by kbudig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown.
June 07, 2021

Terrible service. Disorganized….after so many apologies for their mistakes the truck is still not fixed. Not enough mechanics to do service work besides oil changes. Have been told each time I came in (for More

by rschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not wish to name names
April 18, 2021

I was surprised at how quick I able to set up appointment for car the was very pleasant and helpful. I would recommend this company for any type of business thank you More

by Andra Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure of the names they were very nice people
Dec 08, 2022 -

Northfield Automotive responded

Thank you for your feedback and your 5 star review!

March 25, 2021

Great Service. Brought my vehicle in at 8:15. Service technician drove it in the shop right away. Had them do an oil change and a couple other services. Did an outstanding job. Done right on time and e More

by seaplane19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Brandon
Dec 08, 2022 -

Northfield Automotive responded

Thank you for your feedback and your 5 star review!

February 18, 2021

Everyone was courteous and helpful. He sowed me how to start my car with the phone,told me about programs that would remind me when to have certain filters changed More

by Mary028174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Who ever is in service and did oil change paper work that day, don’t remember his name
Dec 08, 2022 -

Northfield Automotive responded

Thank you for your feedback and your 5 star review!

February 13, 2021

Our service writer was the best very much appreciate all her help and care during our process. Thank you so much for your great response times. More

by Amberf0310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Dec 08, 2022 -

Northfield Automotive responded

Thank you for your feedback and your 5 star review!

October 28, 2020

I had asked and was told that a new set of tires would be placed on the car. I also had work done on the rear lift door (it kept falling down). When I went to pick up the car I paid an exorbitant price to More

by rfnyvall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not want to mention names.
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