Northshore Toyota

Beware of the hot headed service employee. I am a loyal Toyota customer. I just purchased a 2025 Tundra from Northshore Toyota. On July 1, 2025, I brought in to the dealer for the 15,000 mile I am a loyal Toyota customer. I just purchased a 2025 Tundra from Northshore Toyota. On July 1, 2025, I brought in to the dealer for the 15,000 mile servicing. I mistakenly pulled the exist lane of the service department. Human mistake, just was not paying attention. This sent a service attendee (white man, middle aged, w/ ponytail) into a rage. He motioned wildly for me to back outing followed out of the building. You could tell he was very angry. I have never had that much rage and anger directed at me. What an xxxxxx. Customers should never be treated in that manner. I will never go back to Northshore Toyota for either sales or service. They have lost a customer for life. More

Raymond was very helpful knowledgeable and attentive without being overbearing. I’d be happy to buy another vehicle from him. Love his business cards and he’s just adorable. Chris in finance was also without being overbearing. I’d be happy to buy another vehicle from him. Love his business cards and he’s just adorable. Chris in finance was also super great! He was very knowledgeable and explained options thoroughly, He was patient and super helpful! More

The salesman agent was relative new to the business, but was very helpful to getting answers to the questions that he was not able to answers. He was not pushy or pressuring us between the two different yea was very helpful to getting answers to the questions that he was not able to answers. He was not pushy or pressuring us between the two different year model new versus a 2024 year. Since, the one that we were going to purchase was not on,their lot and being delivered from another dealership,we did not have the opportunity to see the sticker price with the detailed breakdown of all the accessories that we were paying for. Their were some items that we have excluded from the final purchase price More

Dealership showroom was nice. My sales representative, Raymond.Battistella was fabulous! He was professional and courteous. He was very knowledgeable about the land cruiser. After My sales representative, Raymond.Battistella was fabulous! He was professional and courteous. He was very knowledgeable about the land cruiser. After the sale, he was very patient when explaining the technology to me. He was a pleasure to work with, and I would be happy to recommend him to anyone. More

Reliable, did what they said they would , easy to deal with. Would shop here again. with. Would shop here again. More

Jacob was great and patient! Reasonable deal. Very happy with my new truck. Thank you! Reasonable deal. Very happy with my new truck. Thank you! More

Slow responses to everything. No high pressure and no pressure at all. Very lethargic, can’t accept wire transfers. I missed my timeline for shipping which costed me over $1,00 No high pressure and no pressure at all. Very lethargic, can’t accept wire transfers. I missed my timeline for shipping which costed me over $1,000, while they had my $ for more than a week before they would release my vehicle. Rylee was very kind. All in all a 3 was generous for sure! More

Good experience with the sales staff. Looked at a couple of models. Dealer Ship was very clean and all the staff that I came in contact with were very courteous and all had a greeting. Looked at a couple of models. Dealer Ship was very clean and all the staff that I came in contact with were very courteous and all had a greeting. More

Everyone was friendly and knowledgeable. My salesman was especially helpful. Jacob Baehr , helped with everything I needed My salesman was especially helpful. Jacob Baehr , helped with everything I needed More

Timothy was awesome, very knowledgeable, patient and receptive to questions. He took care of everything for me. It was the best car purchasing experience I have had yet! receptive to questions. He took care of everything for me. It was the best car purchasing experience I have had yet! More