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Northstar Auto Sales - Service Center

Long Island City, NY

4.3
217 Reviews

217 Reviews of Northstar Auto Sales - Service Center

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August 15, 2025

Cosmo was good regarding getting the paper work started for the repair on my passenger seat. The snitching is coming apart. The downfall is getting a follow up or update for approval. He mentioned he’s wai More

by FBRIARWOOD
Recommend Dealer
Yes
Employees Worked With
Cosmo
Aug 18, 2025 -

Northstar Mitsubishi responded

We’re sorry to hear about the delay with your repair and the frustration it has caused. We appreciate your patience and will review this with our team to ensure better communication and timely updates moving forward. Feel free to reach us at Bsingh@northstarmitsu.com

August 14, 2025

NORTHSTAR SERVICE ARE HORRIBLE AND SCAMMER THEY CHARGED ME TO BRAKE PAD AND COME TO FIND OUT I WAS GIVING AFTER MARKET BRAKE PADS AND INSTALLMENT WASNT DONE CORRECTLY MISSING PINS . HORRIBLE SERVICES PLACE More

by MIRANDALORENA1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Northstar Mitsubishi responded

We’re sorry to hear about your experience with our service department. While we’re glad a refund was provided, we understand your concerns and will be addressing this with our team to ensure it doesn’t happen again. Feel free to reach us at Bsingh@northstarmitsu.com

August 10, 2025

Professionals Professional Good timing Good communication Resolved the problem Easy to address the issue Finished work in less than 3 hours More

by Patricknuti69
Recommend Dealer
Yes
Employees Worked With
Cosmo
Aug 12, 2025 -

Northstar Mitsubishi responded

Thank you! We’re glad our team provided professional service, great communication, and resolved the issue quickly! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

August 09, 2025

It was a great and pleasant service. . Mr cosmic was very helpful and very professional.. being a mitsubishi owner next meeting will be pleasant. Thanks. More

by A K Junaid Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmio
Aug 12, 2025 -

Northstar Mitsubishi responded

Thank you! We’re glad Mr. Cosmo provided helpful and professional service—looking forward to your next visit! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

August 08, 2025

Great service, prompt and quick. Excellent dealership and service. Cosmo is top tier, very patient and provides excellent customer service. More

by Sevan B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cosmo
Aug 12, 2025 -

Northstar Mitsubishi responded

Thank you! We’re glad Cosmo provided top-tier, patient, and excellent customer service! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

August 07, 2025

Oh, j thought I was rating the service shop Hamza was very nice and professional. More

by debonom
Recommend Dealer
Yes
Employees Worked With
James was very nice and welcoming.
Aug 12, 2025 -

Northstar Mitsubishi responded

Thank you! We’re glad Hamza provided you with professional and friendly service! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

August 07, 2025

I like to take my Car to this location for. Service because, I love the attention More

by Unice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed on the Top
Aug 12, 2025 -

Northstar Mitsubishi responded

Thank you! We’re glad you enjoy bringing your car here and appreciate the attention from our team! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

August 04, 2025

My experience with the service department was good, it was just a couple recalls and a free oil change but I wish I could have a chance to speak to an experienced service advisor about certain technical i More

by doitt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Aug 06, 2025 -

Northstar Mitsubishi responded

Thank you for your feedback! We're glad you had a good experience with the service visit, and we appreciate your suggestion. We’ll make sure to connect you with an experienced advisor next time! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

August 02, 2025

It was my first time at a dealership/autoshop and the staff were extremely welcoming and answered any and all questions big or small I had. I really appreciated their patience and attention! More

by AGROHOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Northstar Mitsubishi responded

Thank you for sharing your experience! We’re happy our team made your first visit welcoming and answered all your questions with patience. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

July 27, 2025

Very good , fast Clean installations Good, very good, excellent Improve your question are not inoffensive options More

by LUISRENOPLA27
Recommend Dealer
Yes
Employees Worked With
Charles
Jul 28, 2025 -

Northstar Mitsubishi responded

Thank you for the positive feedback! We’re glad you’re happy with our fast and clean installations. We appreciate your input and will work on improving our questions and options. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

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