Northtown Ford, Inc.

Scheduled appt for recall on y 2017 Explorer to fix roof rails. Took "5" appts to get it fixed. 75 mile round trip for me each time. First appt was just to examine, then no parts, wrong parts, not enough pa rails. Took "5" appts to get it fixed. 75 mile round trip for me each time. First appt was just to examine, then no parts, wrong parts, not enough parts. My thinking was that it would have been fixed the first time as they were aware what the recall was for. Crystal gave me a free oil change and tire rotate for my inconvenience. More

Jason Stuart was very helpful helping me understand everything. He explained every thing about the car .your finance person was also a great help explaining every thing. everything. He explained every thing about the car .your finance person was also a great help explaining every thing. More

We have been dealing with Northtown Ford for over 40 years and the service has always been top notch. Friendly and helpful at the front desk and the service has been good. years and the service has always been top notch. Friendly and helpful at the front desk and the service has been good. More

As always the Northtown service staff were wonderful. They addressed everything I explained to them without a problem and fixed it quickly. I could not be happier they Northtown Ford. They addressed everything I explained to them without a problem and fixed it quickly. I could not be happier they Northtown Ford. More

I like working with Northtown Ford. Finding and Purchasing vehicles has worked very well with them, and I like the ability to access the service department for our follow up servicing Purchasing vehicles has worked very well with them, and I like the ability to access the service department for our follow up servicing More

Drop of the truck service was done Dropped off my truck Sunday with a note with what I wanted done. They Called me Monday tonight to let me know what they found. Dropped off my truck Sunday with a note with what I wanted done. They Called me Monday tonight to let me know what they found. More

Prompt review that my recall was performed successfully. Pleased to see that they are cleaning everything as much as possible. Service performed timely and efficiently Pleased to see that they are cleaning everything as much as possible. Service performed timely and efficiently More

This was my first experience with Northtown Ford. They were very understanding. No hassle. No pressure. Salesman Jeremy has our highest rating as a sales consultant. were very understanding. No hassle. No pressure. Salesman Jeremy has our highest rating as a sales consultant. More

Excellent customer service I always have a great experience when I go to Northtown Ford. We buy our cars from there and have all our service work done there. It is a top notch I always have a great experience when I go to Northtown Ford. We buy our cars from there and have all our service work done there. It is a top notch dealership with excellent customer service. More

Easy to work with Pretty much no haggle. We tried but they wouldn't budge. Totally get it, as it wasn't a dealer normal product. We feel based on what other dealers wer Pretty much no haggle. We tried but they wouldn't budge. Totally get it, as it wasn't a dealer normal product. We feel based on what other dealers were getting it was a fair deal! More