Northtown Ford, Inc.

New Vehicle Purchase Met with sales department several times prior to purchase deciding on best vehicle and options for our family. Dealership located a new vehicle to our Met with sales department several times prior to purchase deciding on best vehicle and options for our family. Dealership located a new vehicle to our specifications and within the week we are driving it. More

Great Customer Service I had quick hassle free car buying. I got exactly what I wanted. They were so helpful in making my purchase. I will go back. I had quick hassle free car buying. I got exactly what I wanted. They were so helpful in making my purchase. I will go back. More

Speedy, friendly and no nonsense We went to look at a car on a Saturday, but really hadn't expected to be able to complete a deal in the time frame we had to work with. Jeremy, our sa We went to look at a car on a Saturday, but really hadn't expected to be able to complete a deal in the time frame we had to work with. Jeremy, our salesperson, was able to offer us a very fair and honest deal on our trade-in and the financial guy (sorry, forgot his name) took care of the financing very efficiently. Transferred personal items from old car to the new, and off we went! These guys were honest, up front and very laid back. Would definitely recommend. More

Very good experience Purchased a car from Northtown and they were very informative and helpful. Would recommend Northland Ford to anyone looking to purchase a new or used Purchased a car from Northtown and they were very informative and helpful. Would recommend Northland Ford to anyone looking to purchase a new or used car. More

lied to me twice while trying to purchase Went to dealer to test drive. Very friendly. Test drove vehicle that was defective. Touch screen was frozen, they said button was stuck. Online sa Went to dealer to test drive. Very friendly. Test drove vehicle that was defective. Touch screen was frozen, they said button was stuck. Online said only fix was to pull battery cable. So they did that and lied to me. Next tried to buy car instead of suv. They had right car, wrong color. Offered to find right car for right price. After two weeks of waiting offered car at over far over market price. 2 cars in area again wrong color but exactly the same were priced at 16900. Offered car for 18300. FunNY thing is next day car was sold. Obviously had another buyer lined up for car they went to auction to get for us and was playing me off of the price they negotiated with second buyer. asked me to put down an extra 500 down to make the loan work. Why ? Because the bank wouldn't loan that much for that over priced car ! I figured that out after calling the bank. So to sum up. Very shady treatment of customer. Was very happy and excited to find a dealer who would get us what we wanted, for a fair price. But ended up doing neither one. Bought another car from a different dealer the next day. With zero down cheaper and a newer and more optioned lower milage car. Glad I kept shopping around. More

they lied to me from the start, about the work they said they did to diagnose the problem. Then they recommended buying a whole new engine when the part that needed to be replaced only cost 12 dollars. they did to diagnose the problem. Then they recommended buying a whole new engine when the part that needed to be replaced only cost 12 dollars. More