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Northtown Mazda

Amherst, NY

4.8
54 Reviews
Call Dealership (866) 650-7361

3900 Sheridan Drive

Amherst, NY

14226

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54 Reviews of Northtown Mazda

June 12, 2025

Service was amazing they always checked in to see if I needed anything and the whole process off being a first time buyer went smoothly. More

by Awildt123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Sandford, Info WideWall
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Jun 12, 2025 -

Northtown Mazda responded

We're delighted to hear that your first-time buying experience went smoothly with us at Northtown Mazda. Thank you for the kind words and support!

June 11, 2025

From the sales department to the service department this dealership is the worst i have ever delt with. More

by Gsamvolland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Info WideWall
Report | Print
Jun 17, 2025 -

Northtown Mazda responded

I'm sorry to hear about your experience with both our sales and service departments. We strive for excellence in all areas, so it's disappointing to know we fell short during your visit. Please reach out if you'd like to discuss this further or have any questions or concerns that need addressing. Thank you, David Martin - General Manager - 716-529-3500 ext 12190

June 06, 2025

Excellent customer service. Always treated with friendly and professional service. That’s why we purchased our last 3 vehicles at Northtown Mazda. More

by rjfaiola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Info WideWall
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Jun 06, 2025 -

Northtown Mazda responded

Thank you for your continued trust in Northtown Mazda! We're happy to hear that our team consistently provides excellent service and support. See you next time!

June 05, 2025

Everyone I met at the dealership was outstanding. Especially my sales rep Aaron Sanford. He was very knowledgeable answered all of my questions and a pleasure to work with. I would highly recommen More

by Swwieczorek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Report | Print
Jun 06, 2025 -

Northtown Mazda responded

Thank you for the glowing review! We're delighted to hear that Aaron and our Northtown Mazda team provided such an outstanding experience. We appreciate your recommendation and hope you're enjoying your new vehicle!

June 02, 2025

I have been dealing with Northtown for a long time and the service has always been exemplary More

by Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Report | Print
Jun 02, 2025 -

Northtown Mazda responded

We are so happy that our Northtown Mazda team delivered an excellent experience. Thank you, Clark!

May 29, 2025

Service provided with pre work video, which is an excellent feature. Explanation of work to be performed adds to excellent rating. More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have all the names ,
Report | Print
May 29, 2025 -

Northtown Mazda responded

We're delighted to hear that you appreciated the pre-work video and detailed explanations at Northtown Mazda. Our team is committed to providing top-notch service, and it's great to know we met your expectations!

May 27, 2025

The Northtown Mazda service team is simply outstanding! Crisp, friendly and professional! It is an absolute pleasure working with this great group! More

by moeman652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea and Alexis are terrific!, Info WideWall
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May 27, 2025 -

Northtown Mazda responded

Thank you for the fantastic feedback! We're delighted to hear that our Northtown Mazda service team made such a positive impression. We look forward to serving you again in the future!

May 24, 2025

Exactly what I want in a dealership! Deal was signed, sealed and delivered in speedy time! More

by aaj3302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Report | Print
May 27, 2025 -

Northtown Mazda responded

Thanks for choosing Northtown Mazda! We are glad to hear that our team provided excellent sales support.

May 22, 2025

very professional, I was treated well, Mohammad was excellent as was Nar. I will highly reccomend this dealership Northtown Mozda and Mohammad to everyone shopping for a car More

by stspringer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Al-Faouri, Nar
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May 22, 2025 -

Northtown Mazda responded

Thank you for the glowing review! It's great to hear Mohammed demonstrated the level of customer support and premier service we strive for at Northtown Mazda.

May 02, 2025

The salesman, Garfield Knott is a pleasure to do business with. He goes above and beyond to make my experience there a pleasant one. More

by skrdhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garfield Knott, Info WideWall
Report | Print
May 02, 2025 -

Northtown Mazda responded

We're delighted to hear that Garfield made your experience at Northtown Mazda a pleasant one! Our team is dedicated to providing exceptional service, and it's great to know we hit the mark. Thank you for sharing this feedback!

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