Northtown Subaru
Amherst, NY
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736 Reviews of Northtown Subaru
Always a positive experience - service department is always thorough and explains everything before you approve. Never pressured. Andy Stewart is a pleasure to work with! always thorough and explains everything before you approve. Never pressured. Andy Stewart is a pleasure to work with! More
Fast appointment . Honest about warranty. Easy in and out. Nice touch to wash car after service. Happy with the people in the service department. Honest about warranty. Easy in and out. Nice touch to wash car after service. Happy with the people in the service department. More
People dealing with customers on telephone are very polite, patient and accommodating so it is easy to make an appointment with customer requirements . polite, patient and accommodating so it is easy to make an appointment with customer requirements . More
All the employees I encountered were wonderful especially Brandon M. snd Andy S. Was greeted by other managers:employees also which was nice. Treated very well. No complaints at all. Brandon M. snd Andy S. Was greeted by other managers:employees also which was nice. Treated very well. No complaints at all. More
Ethan was a pleasure to work with. He answered all of my questions and was helpful in pulling up cost comparisons to help me make the right decision for my vehicle. He answered all of my questions and was helpful in pulling up cost comparisons to help me make the right decision for my vehicle. More
I came in for an oil change, and after checking in, Sherrie told me that it would only be a 30-45 min wait. I had arranged a ride beforehand but changed plans due to the quick turnaround. She then aske Sherrie told me that it would only be a 30-45 min wait. I had arranged a ride beforehand but changed plans due to the quick turnaround. She then asked if I had coupons, which I didn't, and she ended up finding me two coupons I was eligible for! I have never received such good service! Thank you Sherrie! More


