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Northtown Subaru

Amherst, NY

4.9
736 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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736 Reviews of Northtown Subaru

March 26, 2026

Great experience. I was in and out in record time. I will be back again in the future. More

by neiheij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Mar 27, 2026 -

Northtown Subaru responded

We're happy to hear you enjoyed the efficient service provided by our team here at Northtown Subaru! See you next time!

March 23, 2026

I have always had a good experience with Northtown Subaru. My service assistant was very helpful and explained everything very well. More

by bayfieldsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Mar 24, 2026 -

Northtown Subaru responded

Hi Sue! Thank you for your kind words about our team! We appreciate your business and hope to see you again at Northtown Subaru. Safe travels!

March 23, 2026

Always a positive experience - service department is always thorough and explains everything before you approve. Never pressured. Andy Stewart is a pleasure to work with! More

by jmohneydesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Mar 24, 2026 -

Northtown Subaru responded

Hi Mohney! We're delighted to hear that your experiences at Northtown Subaru have been so positive. Thank you for highlighting Andy and our service department. Your satisfaction is our priority, and we’re here whenever you need us!

March 23, 2026

Fast appointment . Honest about warranty. Easy in and out. Nice touch to wash car after service. Happy with the people in the service department. More

by M&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 24, 2026 -

Northtown Subaru responded

We’re very proud of our service team - thank you for sharing your experience with them! -Northtown Subaru

March 22, 2026

Simple, easily done and the wait time was shorter than expected for my oil change and NYS inspection. More

by lwnslvrhls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khonan was nice and efficient.
Mar 24, 2026 -

Northtown Subaru responded

Thank you for choosing Northtown Subaru and for sharing a review. We are thrilled that we delivered efficient service! See you down the road!

March 21, 2026

People dealing with customers on telephone are very polite, patient and accommodating so it is easy to make an appointment with customer requirements . More

by badarnaqvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin from service department
Mar 23, 2026 -

Northtown Subaru responded

Hi Badar! Thanks for sharing your feedback about our team. We’ll be sure to pass along your kind words. See you again at Northtown Subaru!

March 20, 2026

All the employees I encountered were wonderful especially Brandon M. snd Andy S. Was greeted by other managers:employees also which was nice. Treated very well. No complaints at all. More

by kek654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
Mar 23, 2026 -

Northtown Subaru responded

We love feedback like this! Thank you for choosing Northtown Subaru and for highlighting Brandon, Andy, and the rest of the team. Safe travels!

March 19, 2026

Ethan was so easy to work with. I got a great new car! Thank you. More

by phishawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Sodaro
Mar 20, 2026 -

Northtown Subaru responded

This is fantastic to hear! Thank you for the five stars! - Northtown Subaru

March 19, 2026

Ethan was a pleasure to work with. He answered all of my questions and was helpful in pulling up cost comparisons to help me make the right decision for my vehicle. More

by lfhutch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Sodaro
Mar 20, 2026 -

Northtown Subaru responded

Thank you for the feedback! We’re proud to hear Ethan was such a great help. Safe travels from all of us at Northtown Subaru!

March 18, 2026

I came in for an oil change, and after checking in, Sherrie told me that it would only be a 30-45 min wait. I had arranged a ride beforehand but changed plans due to the quick turnaround. She then aske More

by Stacey237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie
Mar 19, 2026 -

Northtown Subaru responded

Stacey, thank you for sharing your five-star experience with Sherrie and the team! We hope to welcome you back to Northtown Subaru for all of your future auto needs!

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