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Northtown Subaru

Amherst, NY

4.9
797 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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797 Reviews of Northtown Subaru

July 16, 2026

Aubrey and the rest of team were helpful and courteous. They are always professional and took the time to answer any questions I had. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Putnam
Jul 16, 2026 -

Northtown Subaru responded

Mel, it's wonderful to hear that Aubrey and the team were so helpful and professional! We appreciate your business and hope to see you again at Northtown Subaru.

July 12, 2026

Adam Bahgat and Brian Meadow were awesome to work with. Adam showed me all the new bells and whistles and he really showed he cared! Great experience!! More

by Loveharps928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bahgat, Brian Meadow
Jul 13, 2026 -

Northtown Subaru responded

It's awesome to hear that Adam and Brian made your experience so great! Thank you for choosing Northtown Subaru and for your feedback. Safe travels!

July 09, 2026

I received a recall email about a possible moonroof issue on my new car and I was easily able to make an appointment to bring it in. I didn’t have to wait too long to go to the appointment and when I came in More

by Sara
Service Time
Recommend Dealer
Yes
Employees Worked With
Aubrey
Jul 10, 2026 -

Northtown Subaru responded

Hi, Sara! We’re so glad Aubrey and our team could assist you in such an efficient and friendly manner here at Northtown Subaru. It's great to hear your moonroof recall inspection went smoothly. Drive safe!

July 03, 2026

A bit of a wait and pricey but overall good service. They left an estimate of trade in value of my vehicle which was actually BLANK but gave me lease price and a monthly payment offer on new vehicle. More

by tzujan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 05, 2026 -

Northtown Subaru responded

Thank you for your feedback! We regret leaving the trade-in estimate blank and would be more than happy to follow up with you to provide more details. Please don't hesitate to contact us directly so we can discuss this further. Thank you, Brian Meadow - Sales Manager - 716-839-3800 x 19191.

July 02, 2026

Andy was very helpful with getting the 30k maintenance done for our Ascent. He was very accommodating and any issues he was able to resolve quickly for us. Thanks Andy! More

by NewAscent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Jul 03, 2026 -

Northtown Subaru responded

Thank you for sharing your experience with Andy! We’ll pass along your excellent feedback to him. See you next time at Northtown Subaru!

June 30, 2026

I appreciate the fact that I didn’t feel pressured and they worked with me. More

by 58sadie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna
Jul 01, 2026 -

Northtown Subaru responded

We're proud to be your go-to automotive resource! Thank you so much for choosing Northtown Subaru!

June 28, 2026

Kevin was amazing. He explained the whole process to me and advised I could check status of vehicle from message. Loved this feature gives you step by step list of what More

by Splendidvisions1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Jun 29, 2026 -

Northtown Subaru responded

We love hearing you had such a great experience with Kevin! Thank you for choosing Northtown Subaru and for sharing your five-star review. We hope to see you again down the road!

June 26, 2026

Jerry and coworkers at Northtown made my car leasing experience as stress free as possible . Everything , including financing and the operation of the car were clearly explained and all questions were a More

by Ann c Francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis
Jun 28, 2026 -

Northtown Subaru responded

Ann, it's great to hear Jerry and the team made leasing stress-free at Northtown Subaru. Enjoy your ride! Safe travels!

June 26, 2026

Honest dealer, fair price, and outstanding customer service. Honest dealer, fair price, and outstanding customer service. More

by radix.sago.73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Jun 27, 2026 -

Northtown Subaru responded

Hi Sago1, Thank you for sharing your feedback about our integrity, pricing, and service! We appreciate your business, and we hope to see you again at Northtown Subaru.

June 24, 2026

It used to be a pain to get my car inspected every year. But taking it to Northtown makes it easy and fast.! They do a great job. More

by ecarriero01
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't know names.
Jun 25, 2026 -

Northtown Subaru responded

We love hearing how easy we make it to get your car inspected! Thank you for choosing Northtown Subaru and sharing your feedback! See you next time!

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