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Northtown Subaru

Amherst, NY

4.9
281 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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281 Reviews of Northtown Subaru

May 05, 2024

Extremely friendly and welcoming environment! It was my first time buying a car by myself and Dave made me feel very comfortable! More

by Monica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave
May 04, 2024

Brian helped me out for my service appointment. He told me it was his first day, but I would have thought he had been there for years. Brian was friendly and knowledgeable, and got me in and out in More

by dstoberl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
May 03, 2024

Andy and the staff always provide excellent service and treat me as I think they would want to be treated. Service suggestions are offered but not pushed. This has kept my car in great running condition More

by GaryK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 03, 2024

I would like to thank Braden Mednick and Kyle Conover for making my experience so easy for me. What I especially liked when we visited the showroom was how many cars were on the floor. While my husband P More

by Sien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick , Kyle Conover
May 03, 2024

Excellent service, helpful and friendly employees. Usually accommodates your time needs as well. Explains problems clearly. More

by Loriecruz119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
May 02, 2024

Tim was helpful and kind. We left another dealer and were happy that we did. More

by D.Subaruuuuu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim!
May 02, 2024 -

Northtown Subaru responded

Thank you for leaving Tim and the Northtown Subaru team five stars! We'll see you next time!

May 01, 2024

Free Uber ride was offered after I dropped off my car, and was also offered for vehicle pickup More

by Eclipse
Recommend Dealer
Yes
Employees Worked With
Robert
May 01, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! Our Northtown Subaru team looks forward to serving you again in the future!

April 27, 2024

Nothing but positive things to say about Northtowne! Aubrey was easy to work with. Explained everything up front and made the process easy. More

by Jeb1340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Putnam
Apr 29, 2024 -

Northtown Subaru responded

We're so glad to know that you had a positive experience with Aubrey at Northtown Subaru! Our team always aims to make the process as straightforward and easy as possible. Thanks for sharing your feedback!

April 26, 2024

Great job fixing my Forester. Work was fully covered under warranty. Offered a loaner free of charge. Forester runs great now. Very professional team. More

by Borst1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Apr 29, 2024 -

Northtown Subaru responded

Hi! We're glad to know that your Forester is running smoothly after our service at Northtown Subaru. It's great to see you found the warranty and loaner car beneficial! Thanks for sharing your experience with us.

April 26, 2024

Northtown is an amazing dealership. Scott was great to work with! Everyone we spoke with was very knowledgeable and kind. The sale was very straightforward and they gave us a great deal More

by Megan
Recommend Dealer
Yes
Employees Worked With
Scott, Michael Ahern
Apr 29, 2024 -

Northtown Subaru responded

Hi Megan! We're delighted to know that you had a great experience with Scott and the rest of our team at Northtown Subaru. We always aim for straightforward deals that benefit our customers. Enjoy your new car!

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