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Norwalk Toyota - Service Center

Norwalk, CA

4.3
220 Reviews

220 Reviews of Norwalk Toyota - Service Center

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August 18, 2025

They provided fast service. Everyone at the service department was knowledgeable and professional. Sophia was very understanding and accommodating. More

by REALBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia from Service department - Five Star
August 18, 2025

This dealer is very knowledgeable and friendly. It’s convenient and pleasant to come here. More

by JIMMY7FERNANDEZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 18, 2025

Effective and honest Responsible Very happy with the service Thank you See you next time More

by ELIZABETH51
Recommend Dealer
Yes
Employees Worked With
Erick
August 18, 2025

It’s usually easy to make an appointment but often the appointment doesn’t necessarily mean that your car will come before others. Occasionally, the service tech doesn’t really know what your car needs. I More

by PAMELIATRIMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech - it was supposed to be Sophia, but some other girl took over
August 18, 2025

Staff was helpful and nice. My only complaint is that making an appointment doesn’t give you priority over customers that don’t have one. More

by ROLI2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who helped me but they were professional and very helpful (answering my questions).
August 17, 2025

Friendly, knowledgeable staff. Willing to explain what would be done. Kept me informed of progress. More

by BOOKMARK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo Blanco
August 17, 2025

Bad service will never go back the service sales person try to rip me off Veronica Trejo by overcharging me work they did not do. More

by NO26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Veronica Trejo
August 17, 2025

Good service department, with good customer service. I I’ll continue to take my car here. More

by MALDONA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
August 17, 2025

Great service very welcoming efficient attentive to customer needs. Very friendly and communicated any additional issues the vehicle may need attention to. More

by GREEN72PEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia O Bello
August 17, 2025

Good service the guy that help me out was very personable, i usually receive a complimentary car wash and didn’t receive one this time? More

by ESTRADAV0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Rios
2
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