Novato Chevrolet

Serious concerns of professional conduct with Bob my service writer. I am a 3rd generation Camaro owner, formal licensed mechanic, I brought my 6th Gen 2020 SS 1le in for a rear end failure of electroni service writer. I am a 3rd generation Camaro owner, formal licensed mechanic, I brought my 6th Gen 2020 SS 1le in for a rear end failure of electronics. I was given a quote for 17,000 plus for a motor replacement and not even a mention to the issue I brought it in for. Doesn't listen to the customer hung up the phone on me. More

Alfonso Eddie and Z were very helpful to me when I was looking for my Chevy equinox looking for my Chevy equinox More

Jesse was extremely helpful and worked through all my problems and managed the timing to fit my schedule. I s add m comfortable leaving my car in their care. problems and managed the timing to fit my schedule. I s add m comfortable leaving my car in their care. More

Mel Rahimi was my first contact with Novato Chevrolet. He could not have been more polite and accommodating. Within just a few minutes, we were off on our test drive in the 2022 Bolt EV that appealed to me. could not have been more polite and accommodating. Within just a few minutes, we were off on our test drive in the 2022 Bolt EV that appealed to me. The 2022 EV has features that are far superior to my 2015 BMW i3. Consequently, I decided that leasing would be the appropriate way for me to go. Mel and the staff courteously worked with me to create terms that met my budget. I’m very, very pleased. More

Good service, nice staff. Scree this review, 30 seconds is bs, I’ll never do it again again soon again again and again again for your time is bs, I’ll never do it again again soon again again and again again for your time More

They were friendly and fast! They clearly communicated what needed to be done and my car was ready very quickly what needed to be done and my car was ready very quickly More

This dealership will schedule you to WAIT! No matter how far in advance you make your service appointment; no matter if you arrive early or on time; they are not ready for you. You will sit and wait at le far in advance you make your service appointment; no matter if you arrive early or on time; they are not ready for you. You will sit and wait at least two hours before they will even take your vehicle into the service area to look at it. More

First time using this Dealership. Just moved to the area from San Jose. Thought they did a fine job. Just needed a 6 month tune up so it was nothing major. All personnel I met were congenial and helpful. from San Jose. Thought they did a fine job. Just needed a 6 month tune up so it was nothing major. All personnel I met were congenial and helpful. I have no concerns returning to them for service work. More

I am disappointed in Novato Chevrolet service for my Chevy Bolt. I took my car in to have them check the rear camera as it is not working properly and doesn’t come on when I back up.They checked it and Chevy Bolt. I took my car in to have them check the rear camera as it is not working properly and doesn’t come on when I back up.They checked it and I was told it was fine but when I tried it did not work and It still doesn’t work and called the service department 4 times to get help they said they would look into it but never got back to me. I am still having this issue when I back up the camera doesn’t work. More

The Personnel was great.The Wait time was Not quit so The Personnel was great. The Wait time was Not quit so great. Information from Bobby was very helpful. Overall rating is very good. Marcia very The Personnel was great. The Wait time was Not quit so great. Information from Bobby was very helpful. Overall rating is very good. Marcia very helpful. More