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Nucar Chevrolet of Lowell

Lowell, MA

4.6
1,030 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
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831 Rogers St

Lowell, MA

01852

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Showing 1,030 reviews

April 02, 2024

Easy to deal with, just drop off the car and they do the work, good quality, work, and like magic. The car is new. More

by jncadena
Recommend Dealer
Yes
Employees Worked With
Pete Jameson & staff
Apr 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! - Steve Alesse, General Manager

March 29, 2024

If you love your truck, don't take them to fix it, they don't understand anything, I took my 2021 Silverado 3 times there and they didn't do a good job! I had to take it somewhere else! More

by masonrynorthshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repair
Mar 29, 2024 -

masonrynorthshore responded

Repair

Mar 29, 2024 -

Nucar Chevrolet of Lowell responded

We apologize for not being able to fit you in today, as we had an unusually high volume of customers with prearranged appointments. We truly value our customers, and always make every effort to accommodate their timing needs. I see that we were able to successfully complete several previous repairs for you, and hope you will give us another opportunity to serve you. Please feel free to reach out to me directly to discuss further. Sincerely, Steve Alesse, General Manager.

March 26, 2024

Jamal was efficient, well-informed, and kind. I immediately felt like I could trust him to get me the best deal possible for the car I wanted. Best car buying experience I’ve ever had. Will defin More

by amanda.todisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your review, Amanda. I'm happy to hear that Jamal was able to find a great deal on the car that you were looking for. I look forward to seeing you for your first oil change! - Steve Alesse, General Manager

March 25, 2024

Great job, fair deal, respected my time. The various staff thru the entire process were friendly and professional. More

by TOOL003
Recommend Dealer
Yes
Employees Worked With
Jon
March 23, 2024

After doing an emergency drop off for a blown tire, I was pleasantly surprised with how fast the service was done. Everything was down quickly from getting the tire through processing the warranty processed. More

by mazaru
Recommend Dealer
Yes
Employees Worked With
Jim in service.
Mar 26, 2024 -

Nucar Chevrolet of Lowell responded

I cannot thank you enough for this glowing review of our service center! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! - Steve Alesse, General Manager

March 19, 2024

Very patient, very communicative and very helpful They went beyond to make sure I was all set More

by MANO765
Recommend Dealer
Yes
Employees Worked With
Jon
March 14, 2024

All of the people that I dealt with were courteous and knowledgeable. They handle all of my concerns professionally. More

by danderson30
Recommend Dealer
Yes
Employees Worked With
Bryan
March 13, 2024

Very mixed review. The sales aspect was great. Met Chris on a Sunday and 2 hours later signed the deal on my CPO Sierra HD Denali back in July 2023. I sold the truck More

by Ryan Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mason Moore, Chris Heath
Mar 17, 2024 -

Nucar Chevrolet of Lowell responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 11, 2024

Took way too long for parts to arrive Jim was excelent and knowledgeable Good rating More

by rjf254
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 14, 2024 -

Nucar Chevrolet of Lowell responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - Steve Alesse, General Manager

March 11, 2024

Arrived had brakes replaced on the back of truck. Left the building got less than a mile away and returned due to a problem with the rear brakes More

by jdramsdell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 15, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback. We strive to ensure every job we do is 100%, and I apologize for the inconvenience. I have reviewed our quality control process with our Team and am happy to review the situation with you as well so you have a clear understanding. Please feel free to contact me with any questions or concerns. - Steve Alesse, General Manager

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