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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
647 Reviews

647 Reviews of Nucar Chevrolet of Lowell - Service Center

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April 29, 2025

Very professional clean shop very courteous would go back again and again Use them again More

by mike.varney
Recommend Dealer
Yes
Apr 29, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much, Mike! It's great to hear that you found Nucar Chevrolet of Lowell to be professional and courteous. It's always our aim to provide a clean and welcoming environment for our customers. We look forward to welcoming you back for your next visit! - Steve Alesse, General Manager

April 29, 2025

Very prompt. Not much wait time. Pleasant employees. Very happy with the service. Don't need to. Service was excellent More

by Kizzydiz
Recommend Dealer
Yes
Apr 29, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback! I'm glad you experienced prompt service and found our employees pleasant at Nucar Chevrolet of Lowell. Your satisfaction is our top priority and we look forward to serving you again in the future! - Steve Alesse, General Manager

April 29, 2025

Near 4 month ordeal with expensive suspension damages which happened during a Chevy Roadside tow with video evidence that they (Roadside / AAA) still refuse to acknowledge while at the same time having t More

by BOSTONSHAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Lessard
Apr 30, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience. It's great to hear that Nicole took good care of you, and that our Technician (John) delivered his usual high quality work! If there’s anything further we can assist you with, please don’t hesitate to reach out. Thank you for choosing us! - Steve Alesse, General Manager

April 21, 2025

They told me i needed something done that i got done last year , it made me very skeptical and lose trust and i've always trusted the dealership befor , if i did not question it I would have spent 1000 on so More

by tauber23
Recommend Dealer
No
Employees Worked With
Jim
Apr 24, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience. I understand how frustrating it can be to feel skeptical about necessary services, especially when you’ve trusted Nucar Chevrolet of Lowell in the past. Your feedback is valuable, and we take your concerns seriously. I encourage you to contact us directly so we can address this situation and restore your trust in our dealership. Thank you for bringing this to our attention. - Steve Alesse, General Manager

April 13, 2025

Great service and fast, kind friendly staff that helped us out and was easy to schedule More

by KHOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a great experience with our fast and friendly staff at Nucar Chevrolet of Lowell. We look forward to serving you again in the future! - Steve Alesse, General Manager

April 09, 2025

They are very courteous and explained what was to be done and helpful and fast service More

by DGC722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We appreciate your feedback about the courteous and fast service you received at Nucar Chevrolet of Lowell. We're glad our team was able to explain everything clearly and assist you effectively. We look forward to welcoming you back soon! - Steve Alesse, General Manager

April 06, 2025

The Service Staff is always professional and cordial with every interaction. The mechanics are always thorough to resolve any identifiable problems. More

by SLWILKI65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We're thrilled to hear that you found our service staff at Nucar Chevrolet of Lowell to be professional and cordial. Our mechanics take pride in being thorough, and it’s great to know they’ve made a positive impression on you. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

April 05, 2025

Our representative was nice and informative and understood our needs. We were able to pickup the car up timely More

by MICHELLEMSILVA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review, Michelle! We're thrilled to hear that our representative was nice and informative while understanding your needs. It's great to know you were able to pick up your car on time. We appreciate your feedback and look forward to assisting you again at Nucar Chevrolet of Lowell! - Steve Alesse, General Manager

April 05, 2025

I received an incorrect invoice amount and the team was great in working with me and fixing the issue. Very satisfied with the service overall. More

by austincapone
Recommend Dealer
Yes
Employees Worked With
Jim
Apr 06, 2025 -

Nucar Chevrolet of Lowell responded

Thank you, Austin, for your feedback! We appreciate you taking the time to share your experience. We're glad to hear that our team was able to resolve the invoice issue and that you were satisfied with our service at Nucar Chevrolet of Lowell. We look forward to assisting you again in the future! - Steve Alesse, General Manager

April 04, 2025

Everything was great as I previously mentioned! My family has purchased three cars at your location and have always been satisfied with your service and collision dept. Thank you! More

by FRECHETTE291
Recommend Dealer
Yes
Employees Worked With
The head if the auto body dept. For the oil change a gentleman and also a lady at the back counter. When I first entered the repair dept, I was very courteously greeted. When I was paying, I asked if paper checklists of things checked were given anymore.
Apr 04, 2025 -

Nucar Chevrolet of Lowell responded

Thank you so much for your kind words! We truly appreciate your continued trust in Nucar Chevrolet of Lowell over the years. It's wonderful to hear that you and your family have been satisfied with our service and collision department. We look forward to seeing you again for your next purchase! - Steve Alesse, General Manager

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