Nucar Chevrolet of New Castle - Service Center

People were great and professional. They made you feel they cared. They kept me informed and let me know what was going on and kept promises of contact and performance. My Car was clea They made you feel they cared. They kept me informed and let me know what was going on and kept promises of contact and performance. My Car was cleaned to show room new. Thanks Newcar! More

My auto was there for 3 weeks. I was never offered a loaner. When I made the suggestion I was told it was a company courtesy. I just don't think I was offered the highest customer I was never offered a loaner. When I made the suggestion I was told it was a company courtesy. I just don't think I was offered the highest customer service experience. In my many years doing business with Nucar this is my first unfavorable experience More

From the initial greeting from Doug Kane and his great customer service answers to our questions, he made our experience smooth sailing. Sam in the finance dept.also helped us in making a final decision. customer service answers to our questions, he made our experience smooth sailing. Sam in the finance dept.also helped us in making a final decision. Nucar dealership sells nice vehicles and the staff also shows concern for keeping new customers satisfied so they will tell other people to come on in to Nucar. More

From the time I got to the dealership, he made me feel welcome. He kept me informed of vehicle of status and took care of the my needs to get me out quickly. welcome. He kept me informed of vehicle of status and took care of the my needs to get me out quickly. More

It was Mazda. The service people don’t call at all to tell you about the car. I recd text at 7:25 saying that they were looking at and would send me video. By 1 pm The service people don’t call at all to tell you about the car. I recd text at 7:25 saying that they were looking at and would send me video. By 1 pm I had to call because they didn’t. More

Better communication between the customers and the service department technician that checked in your vehicle. service department technician that checked in your vehicle. More

Damon was very professional and made sure that my car was done in a timely manner. done in a timely manner. More

I bought the car there so this is my second oil change with my new car and they are very nice there with my new car and they are very nice there More

The very 15 word minimum is a joke especially sense It restricts any real explanation. restricts any real explanation. More

Everytime that I came to Nucar, I had excellent. Exceptional customer service and auto service. Exceptional customer service and auto service. More