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Nucar Mazda of New Castle - Service Center
New Castle, DE
52 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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52 Reviews of Nucar Mazda of New Castle - Service Center
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July 06, 2025
The best Mazda service department in the area. I started with my 2000 Tribute, moved on to the CX5 and have been having my vehicles serviced there for over 25 years and will continue to do so. I'm I started with my 2000 Tribute, moved on to the CX5 and have been having my vehicles serviced there for over 25 years and will continue to do so. I'm closer to other Mazda service departments but will continue here. The service is always completed when promised. Thank you for always taking good care of me and my vehicle. More
by dcthree
April 11, 2025
Awesome experience from beginning to end. I purchased my 2020 car here and I have most of my service done here. Always great service communication and accommodating. I plan on purchasing ano I purchased my 2020 car here and I have most of my service done here. Always great service communication and accommodating. I plan on purchasing another Mazda and will definitely return beee for both purchasing and servicing.of my vehicle. . More
by sade1575
March 30, 2025
The service people are awesome. They are friendly and helpful and go above and beyond. They are friendly and helpful and go above and beyond. More
by briamason4
March 18, 2025
. Showing you videos with the services is informative . Customer service is awesome. Very happy. Thanks Customer service is awesome. Very happy. Thanks More
by Adrienne
May 24, 2024
Hands down best service center and dealership! William is awesome and always makes me feel valued. Mazda customer forever. William is awesome and always makes me feel valued. Mazda customer forever. More
by shakimmakt
February 26, 2022
Hi Mazda RX eight refused to start when it was cold in the morning. John Strom and Melissa kept working working working. Finally figured out what was wrong repaired it. I now have the car back and I’m enj the morning. John Strom and Melissa kept working working working. Finally figured out what was wrong repaired it. I now have the car back and I’m enjoying driving it thank you everybody at Mazda. More
by harrisonthoyle
Employees Worked With
October 15, 2021
Great facility, efficient personne, comfortable waiting area, good price, great follow-up on scheduled appointments area, good price, great follow-up on scheduled appointments More
by markbader.braskem
Employees Worked With
March 20, 2021
Service is efficient, on time and work is done right the first time. The service managers are polite, focused and work hard to make sure the service is a good experience. Am on my 4th Mazda that has been first time. The service managers are polite, focused and work hard to make sure the service is a good experience. Am on my 4th Mazda that has been exclusively serviced by the brilliant team at NuCar. More
by Cassandra
Employees Worked With
October 08, 2019
excellent service and repairs. I have been coming to John STIDHAM for many ,many moons (years) with my MAZDA vehicles for service.He is the BEST! I will continue as long as JOHN is I have been coming to John STIDHAM for many ,many moons (years) with my MAZDA vehicles for service.He is the BEST! I will continue as long as JOHN is there.Enough said. More
by BILL&KATHY BURAWSKI
Employees Worked With
Other Employees :
Mitch Miller, Bob Saunders
September 26, 2019
Fast and professional! Accurate, knowledgeable and professional.... Have been coming for a few years and like the style of service John provides and the waiting room is not Accurate, knowledgeable and professional.... Have been coming for a few years and like the style of service John provides and the waiting room is not bad either! More
by Brian Stover
Employees Worked With
