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Nucar Mazda of New Castle - Service Center
New Castle, DE
52 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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52 Reviews of Nucar Mazda of New Castle - Service Center
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March 19, 2019
Great First Time Visit Everyone was friendly and provided prompt and fast service. The entire team was helpful from the beginning, including the shuttle van driver. Thanks a Everyone was friendly and provided prompt and fast service. The entire team was helpful from the beginning, including the shuttle van driver. Thanks again everyone! More
by lele225
March 15, 2019
Great to work with Reliable, friendly, always go out of their way to make the customer happy Prices are comparable and they always send coupons that can be used toward Reliable, friendly, always go out of their way to make the customer happy Prices are comparable and they always send coupons that can be used towards service More
by Mazda
Employees Worked With
Mellisa
March 13, 2019
Scheduled service visit. Immediate check-in! Great service, including car wash. No pressure to get additional work done. Recommended new battery, but I postponed this. Chr Immediate check-in! Great service, including car wash. No pressure to get additional work done. Recommended new battery, but I postponed this. Christian López was very helpful, courteous, and informative. More
by Ed69
Employees Worked With
Christian Lopez
February 23, 2019
Excellent service. Excellent service in every category. Melissa Stansell and all the other service personnel are very courteous and helpful. Thanks for the outstanding a Excellent service in every category. Melissa Stansell and all the other service personnel are very courteous and helpful. Thanks for the outstanding and prompt service received. More
by Ted76
February 07, 2019
OILCHANGE AND MAINTENANCE CHECK Melissa was courteous, explained my needs. Car was ready at a reasonable time. The price was reasonable and a appointment was set for a future mainten Melissa was courteous, explained my needs. Car was ready at a reasonable time. The price was reasonable and a appointment was set for a future maintenance check. Thank you. More
by ORLANDO
Employees Worked With
MELISSA WARD
January 26, 2019
Great Service I had a great service experience and I will definitely be back I luv the loaner car experience!!! I luv my Mazda 6 Touring and I will be back for them I had a great service experience and I will definitely be back I luv the loaner car experience!!! I luv my Mazda 6 Touring and I will be back for them to service my car! More
by Msmaxamil
Employees Worked With
I worked with two people in service
January 23, 2019
Great Customer Service! I took my Mazda Touring to Nucar for a tire repair and wheel inspection. I hit a pot hole on Route 1 in PA and damage the tire and wheels. They took m I took my Mazda Touring to Nucar for a tire repair and wheel inspection. I hit a pot hole on Route 1 in PA and damage the tire and wheels. They took my car, I took the shuttle to my destination, returned to Nucar a happy customer. Thank you John! More
by butterlyL
Employees Worked With
December 11, 2018
Excellent service The Mazda service department is the best! They treat you fairly always. Never recommend something you don’t need. John is the best service manager. Bo The Mazda service department is the best! They treat you fairly always. Never recommend something you don’t need. John is the best service manager. Bought my first Mazda in 2003, bought my second in 2016. More
by donnazab
November 08, 2018
Repair of GPS MY GPS suddenly went wacko. It thought I was home no matter where I was. The dealership had never seen anything like it, but figured it out. They g MY GPS suddenly went wacko. It thought I was home no matter where I was. The dealership had never seen anything like it, but figured it out. They gave me a loaner while that was going on and repaired it quickly once the part came in. More
by Sibby
Employees Worked With
service dept
October 03, 2018
Always pleased with Nucar Mazda Service We have owned many Mazdas and keep coming back because of the service department. We had a sudden issue with our 2006 Mazda 3 due to slamming on brak We have owned many Mazdas and keep coming back because of the service department. We had a sudden issue with our 2006 Mazda 3 due to slamming on brakes. It was tricky to diagnose because it was sensor related and appeared to be repaired, but the crew insisted on a test drive to find out if more attention was needed. It was repaired completely and promptly. Thank you again everyone in Mazda service and especially John and Melissa! While we were there we ran through the numbers on our lease and considered several different options with Dan. We have time to consider our next steps and feel much more informed after Dan took so much time to make sure the options were extremely transparent. More
by leawain
