Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

I bought my car in Austin but was having it serviced at Nyle Maxwell SuperCenter because they were closer, but I won't be making that mistake again! Less than two weeks ago, I was having electrical issues Nyle Maxwell SuperCenter because they were closer, but I won't be making that mistake again! Less than two weeks ago, I was having electrical issues that needed repair. While they had it, they were NEVER able to provide me a loaner. I was able to overlook it since I was able to borrow my brother's car, but they should have had a car for me per my warranty. Anyway, fast forward to less than two weeks later and the same electrical issue is happening again. What they claimed they fixed by performing an update didn't actually fix the issue! So I, again, had my car towed to them and told them I NEEDED a loaner this time. A service agent called me and said they'd have a loaner ready to me by noon IF I completed the survey they sent from the last service. I thought it was weird that my loaner was contingent on this, but I needed a vehicle so I played along. But I wasn't going to lie... I gave an honest review that wasn't 100% in their favor and this is the response I got: "The survey was filled out with 9's and some no's......ended up being a score of 757/1000 for us. I spoke with my GM and he said we will still get you a three-row vehicle, but we won't have one by noon. We might have one later today, possibly tomorrow. -- Erik Jorgensen" I can't believe they bribe customers for reviews. It's sad and pathetic and completely childish! More

Warren worked out an incredible deal for me and never treated me like a customer. He treated me like a friend. He told me I wasn’t leaving without being happy and he delivered! treated me like a customer. He treated me like a friend. He told me I wasn’t leaving without being happy and he delivered! More

Went from a perfect 10 in sales, to a 1 in after the sale support! Purchased a used truck that was already scheduled to have a large scrape on the hood fixed by this dealership. Was told it was scheduled f support! Purchased a used truck that was already scheduled to have a large scrape on the hood fixed by this dealership. Was told it was scheduled for Monday and would be delivered. Drove down on 02/23 (a Friday) and closed the deal having a great experience with both the management, sales person and finanance. It is now 02/29 and no truck. Could of been a mis-understanding but since emails are not returned I don't know. More

Title: Exceptional Car Buying Experience at Nyle Maxwell I recently had the pleasure of purchasing a vehicle from Nyle Maxwell, and I must say it was a truly outstanding experience from start to finish. T I recently had the pleasure of purchasing a vehicle from Nyle Maxwell, and I must say it was a truly outstanding experience from start to finish. The exceptional service and attention to detail displayed by the entire team at this dealership exceeded my expectations. From the moment I walked into the showroom, I was greeted by friendly and knowledgeable staff eager to assist me without any pressure. The sales team at Nyle Maxwell demonstrated a genuine interest in understanding my needs and preferences, ensuring I found the perfect vehicle to suit my lifestyle. What truly set this dealership apart was its commitment to transparency and honesty throughout the entire purchasing process. There were no hidden fees or surprises when it came time to discuss financing options, and the staff took the time to explain every detail, making sure I felt confident and informed about my decision. The dealership boasts an impressive inventory of high-quality, meticulously maintained, and thoroughly inspected vehicles. The variety of makes and models allowed me to explore different options, and the knowledgeable sales team provided valuable insights to help me make an informed decision. The facility itself is clean, well-organized, and customer-friendly. The waiting areas are comfortable, and the dealership's commitment to creating a positive atmosphere was evident in every aspect of my visit. The post-purchase support has been equally impressive, with the service department providing timely and efficient maintenance. The team at Nyle Maxwell continues to prioritize customer satisfaction even after the sale, reinforcing their dedication to building long-lasting relationships with their clientele. In conclusion, I highly recommend Nyle Maxwell to anyone in the market for a new or used vehicle. Their commitment to customer service, transparency, and quality vehicles make them stand out in the automotive industry. I am thoroughly satisfied with my purchase and the overall experience, and I will undoubtedly return to Nyle Maxwell for any future automotive needs. Finally, I would like to acknowledge Mindy, whose professionalism and dedication to customer satisfaction make all the difference. More

Good service good salesman. Warren helped with everything we needed to purchase a new truck. Warren helped with everything we needed to purchase a new truck. More

This is the 4th truck I’ve bought from the Maxwell dealership. Johnnie and Mike always make it a cake walk. Everyone in the dealership is as friendly as possible! They’ll go thru every rebate and disc dealership. Johnnie and Mike always make it a cake walk. Everyone in the dealership is as friendly as possible! They’ll go thru every rebate and discount on the internet to get you the best deal. Can’t recommend this place enough. More

Muy buen trato y muy bien lugar muy buenoo el negocio muy bueno estoy muy contento bueno estoy muy contento More

Erik Jorgensen is an excellent service advisor and Suzelle was most helpful. It was a great service experience. Suzelle was most helpful. It was a great service experience. More

I needed a small 2X3 inch manufacturing paint defect fixed. It was covered under warranty BUT no loaner car would be provided and the repair would take 10 days. The rental car cost would have been $70 fixed. It was covered under warranty BUT no loaner car would be provided and the repair would take 10 days. The rental car cost would have been $700. So my warranty repair would cost me $700 or more if it took them more than 10 days. The warranty is pretty worthless if that is how their process works. More

They sold my son a truck with a bumper-to-bumper warranty. After two weeks, the truck broke down in the 4 x 4 setting now they are claiming it was not included in the bumper-to-bumper warranty. Wors warranty. After two weeks, the truck broke down in the 4 x 4 setting now they are claiming it was not included in the bumper-to-bumper warranty. Worst dealership ever. They keep giving my son the runaround expecting him to pay $3000 for something that was broke. Don’t buy from this company. More