O'Connor Chevrolet Buick GMC Cadillac
Augusta, ME
Is this your dealership?
Filter Reviews by Keyword
By Type
121 Reviews of O'Connor Chevrolet Buick GMC Cadillac
We are very disappointed with the service department, the service managers are less than pleasant. The waiting room is great, a good thing after a long stay. I can’t tell from the invoice the number of hours service managers are less than pleasant. The waiting room is great, a good thing after a long stay. I can’t tell from the invoice the number of hours we were billed for, but it would appear the clock may have started from the moment I drove in. Granted we were 25 minutes early for the appointment, but!!!??? An oil change and having new key fob programmed shouldn’t cost $216.35 in labor by my way of thinking. Service department experience doesn’t come close to living up the experience of the sales department. More
I had several questions during the 3-5 day transaction, evertime I called with a question, I was promised a call back at least 4 times, that never happened once. I have bought several vehicles in the past evertime I called with a question, I was promised a call back at least 4 times, that never happened once. I have bought several vehicles in the past 10 years from other dealers, which I plan to return to, and everytime, I have got phone calls, emails, and regular mail, thanking me and asking if I had any problems or questions. Not one word from these people after I drove off of the lot. I was not even offered a road test before my purchase. I won't go back. More
Great experience Al nutter was very fair and really listen to what I wanted and made it happen great guy great place and will be back for my next truck thanks again ma Al nutter was very fair and really listen to what I wanted and made it happen great guy great place and will be back for my next truck thanks again man More
Scheduled service Done very quickly and also included a computer update, also saw Jarod in collision about a paint scuff, he was quco to fix it and make recommendati2nd Done very quickly and also included a computer update, also saw Jarod in collision about a paint scuff, he was quco to fix it and make recommendati2nd for clean up after the winter season. More
Had a very good experience found vehicle I love Found vehicle I wanted not being pressure, staff was very helpful and friendly!! Would buy other vehicle from here. Al Nutter was helpful any question Found vehicle I wanted not being pressure, staff was very helpful and friendly!! Would buy other vehicle from here. Al Nutter was helpful any questions I had he answers them for me on the 2017 GMC Terraine. Very good salesmen Thanks again have a nice day!! More
Service, oil change, rotation of tires. The service people inside at the desk are friendly and very professional. Men or women that service my vehicle were quick and they left my vehicle cl The service people inside at the desk are friendly and very professional. Men or women that service my vehicle were quick and they left my vehicle clean. More
Great place to do business I went with the intention of looking for a new truck. The staff worked diligently in finding what I needed. They even shipped it from an outside deale I went with the intention of looking for a new truck. The staff worked diligently in finding what I needed. They even shipped it from an outside dealership for me. I have worked with O'Connor's in the past, always had a good experience. More
First Leased Truck Experience For a young salesman Ryan did an outstanding job working with us and doing all he could do to make us feel comfortable with our first experience leasi For a young salesman Ryan did an outstanding job working with us and doing all he could do to make us feel comfortable with our first experience leasing a vehicle. It was good that when he didn't know the answer he went and got it instead of making something up. Ryan was genuine in his desire to give us quality customer satisfaction. More
Chevy Truck Matt did a great job in selling the truck and Scott did a super job with the financial details. This is my third truck purchase from O'Connor Motors. Matt did a great job in selling the truck and Scott did a super job with the financial details. This is my third truck purchase from O'Connor Motors. They always offer the best trade in value along with excellent service after the purchase. Good people to do business with--thanks again! More

