About O'Hare Hyundai
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, O'Hare Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
LisaP137
5/22/2012 11:24:14 AM
Overall Score: 
4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dan Chatfield,
Gina DiGiacomo,
Michael Obal
My Review of O'Hare Hyundai:
Everyone was great to work with. My overall experience was low pressure, and worked with a very friendly and professional staff. Gina quickly responded to my internet inquiry, and provided me with a quote the next business day. From there, I worked with Mike, who made the entire buying experience pleasant. Mike introduced me to the friendly service staff, and after the deal was closed, showed me everything I needed to know about my new car. Mike also took care of my trade in, and made that process go smoothly. Financing was easy, and Dan was very knowledgeable about the process and answered all my questions.
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pfwitucki
5/20/2012 12:18:35 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael Obal
My Review of O'Hare Hyundai:
Michael was helpful in finding the vehicle I was searching for and walked me through the purchase process - this was my second vehicle purchase and was not very familiar with the process. Mike and O'hare Hyundai made it quite painless.
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chap733
5/15/2012 5:40:50 PM
Overall Score: 4.6
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Darren Conwell
My Review of O'Hare Hyundai:
financee and I bought a 2012 Hyundai in late april. we love the car and were very comfortable with the New Car buying experience. Darren Conwell was a very informed and patient sales rep who I would definately by a car from again. He was very reacheable and pleasant.
the only negative experience was there was a 2 hour wait to see the finance person who was very pushy. I told him that I was not interested in the add ons but he still kept asking me. I had to tell him to stop pushing or we were walking. needless to say that shut him up!
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Response from: O'Hare Hyundai
Added: 5/16/2012 8:22:33 PM
Thank you for sharing your feedback! Darren is an outstanding member of the O'Hare Hyundai team and he will appreciate the compliments. We apologize for any inconveniences during your visit as we strive to provide complete customer satisfaction. If there is anything I can ever do for you, please do not hesitate to let me know. Congratulations on the car and please come see us again soon!
Be sure to check us out on Facebook and Twitter so you can take advantage of exclusive offers and updates.
Regards,
Steve Foresta - General Manager
sforesta@oharehonda.com
Joan Shogren
5/13/2012 1:36:15 PM
Overall Score: 4.8
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael Obal
My Review of O'Hare Hyundai:
Michael was very friendly and helpful. He showed me both new and used cars and I test drove 5 cars. I was very concerned in keeping my payment as low as possible and he offered me several payment options. After chosing a new Hyundai rather than a used Honda he went over the lights, wipers, radio setups, seat adjustments, etc. Michael offered any help I would need in the future. He introduced me to the service manager who was very pleasant also. I received a follow-up call from both the salesman and the dealership manager several days after purchase thanking me and offering any help if needed in the future.
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Response from: O'Hare Hyundai
Added: 5/14/2012 5:19:27 PM
Thank you so much for the compliments, Joan. Here at O'Hare Hyundai we have not only a large selection of vehicles, but also a wide variety of features to equip them with. I am very glad that you got to peruse both! Michael will be thrilled to hear that you were so pleased with his customer service! Just as Michael said, if there is absolutely anything that we can help you with, do not hesitate to stop by or give us a call! Thanks again, hope to see you soon!
Regards,
Steve Foresta - General Manager
sforesta@oharehonda.com
tkampick
5/5/2012 1:54:56 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Tony Aviano
My Review of O'Hare Hyundai:
I appreciated the fact that Tony wasn't a high pressure sales person. He allowed the car to sell itself. I would recommend Tony to anybody looking to purchase a new vehicle.
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Response from: O'Hare Hyundai
Added: 5/8/2012 5:06:05 PM
We appreciate the feedback! We definitely stand behind our vehicles and we're so glad that you found just what you were looking for at our dealership. Tony will be thrilled with the compliment and recommendation. Congratulations on the car; we all hope to have the pleasure of seeing you again soon!
If you haven't already, be sure to check us out on Facebook and Twitter for exclusive offers and updates!
Regards,
Steve Foresta - General Manager
sforesta@oharehonda.com
juan072577
5/2/2012 3:56:16 PM
Overall Score: 4.8
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Chris Andrews,
Dan Chatfield,
Darren Conwell,
Sarge Sakinovic,
Robbyn Veltman
My Review of O'Hare Hyundai:
I must say this hyundai dealer is freakin awesome!!
In a world where we're so quick to complain about bad service there is absolutely No complaints about this place from the minute I drive my car in' until I drive out I am totally please, completely satisfied.. to all the employees that help me thank you and keep up the outstanding work !!!
and believe me I'm someone that knows alot about customer service ....
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Response from: O'Hare Hyundai
Added: 5/8/2012 4:58:48 PM
Thank you for the kind words, Juan! We are happy to hear that you had an exceptional experience with our staff and our dealership. We really appreciate the compliments and are thrilled to have you as one of our valued customers. Come back and see us again soon!
Thanks again,
Steve Foresta - General Manager
sforesta@oharehonda.com
santisteven
4/30/2012 3:00:14 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dan Chatfield,
Michael Obal
My Review of O'Hare Hyundai:
This is the second car we purchased from O'Hare Hyundai. We service our current Sonata here so it was just common sense to go back. We purchase a 2012 Elantran Limited. We felt we recieve a fair and competive price and are happy with the purchase. Both Mike & Dan were professional and good to work with.
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Response from: O'Hare Hyundai
Added: 5/1/2012 2:01:10 PM
Thank you for your five-star review! We are honored that our sales and service department has impressed you enough to continue returning and even purchase a second vehicle. I will be sure to let Mike and Dan know that their services were appreciated as well. Thanks again, and we can't wait to see you again soon!
Bob Macrito
4/21/2012 2:08:10 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dan Chatfield,
Michael Obal,
Ray Reynolds
My Review of O'Hare Hyundai:
Best car buying experiance I have ever had, no pressure and friendly staff, felt comfortable and did not leave with a headache. Thank You Mike Obal, Dan Chatfield and Ray Reynolds, it was a good time..
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Response from: O'Hare Hyundai
Added: 4/23/2012 1:31:10 PM
Bob,
We appreciate your five-star rating. We are humbled to learn we have provided you with the best car buying experience you ever had. Mike, Dan and Ray are some of the best in our profession and we are happy to know they could provide you with high-quality customer service. Thank you so much for sharing your experience with us. We are honored to have you as a member of the O'Hare Hyundai family.
Regards,
Steve Foresta - General Manager
sforesta@oharehonda.com
osherd
3/31/2012 12:59:08 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dan Chatfield,
Michael Obal
My Review of O'Hare Hyundai:
The minutes I walked in I felt welcomed. Everyone I came into contact with was so nice and knowledgable. I would send everyone I know there.
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Response from: O'Hare Hyundai
Added: 4/2/2012 2:10:28 PM
Our objective is to make sure our customers have a very comfortable and enjoyable experience. Thank you for your kind words in regards to our service. We appreciate your business and we look forward to helping you again in the future.
Regards,
Steve Foresta - General Manager
sforesta@oharehonda.com
twayda
3/29/2012 5:22:09 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Robbyn Veltman
My Review of O'Hare Hyundai:
O'Hare Hyundai Des Plaines
If someone wants a Great! experience buying or having a car serviced.
Look no further than O'Hare. I don't think that there is a person in that
building who knows how to mistreat someone. Especially Robbyn Veltman in service
who called to let know me he had to order a part and was trying to have them overnight it which he did. I cannot tell you what a pleasure it is to deal with such a knowledgeable and polite young guy.
Thanks again Robbyn and everyone else at O'Hare Hyundai.
Tommy Wayda
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Response from: O'Hare Hyundai
Added: 3/30/2012 2:13:42 PM
Tommy, we appreciate your endorsement of our dealership and we are especially happy we could earn your trust. Achieving 100 percent customer satisfaction is our No. 1 goal. Robbyn was able to provide you with this degree of service and we are happy to know you appreciated and noticed our hard work. Robbyn will be happy to hear about your review. Thank you so much for your kind words and welcome to the O'Hare Hyundai family!
Regards,
Steve Foresta - General Manager
sforesta@oharehonda.com