O'Hare Hyundai

O'Hare Hyundai
1509 S River Rd
Des Plaines, Illinois 60018
(847) 803-8500

Manufacturer: Hyundai

Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Laptop Computers
Parts Store
Shuttle Service
Television
Vending Machines


Twenty-Four Month Rating: 4.9/5

10 Reviews

Overall Score: 5 Star Rating4.9



About O'Hare Hyundai
Certified: O'Hare Hyundai
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, O'Hare Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


kaytegirl
11/15/2009 12:19:52 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Obal

My Review of O'Hare Hyundai:
Although the overall sales experience was great, we had issue with the finance manager from the Honda dealer not Hyundai as the Hyundai finance manager had already gone home. We felt the finance manager was purposely misleading and confusing with regards to the extended service, etching, and tire warranty service contracts to the extent that we almost walked away from the deal. Because the costs were more than expected, we requested clarification of the contracts and pricing, he then made rude and disparaging comments, blaming us for misunderstanding his "clear presentation". We had asked for pricing of all, were given a price, a discount, then a total but when he filled in the sales information the costs were approximately double what was quoted. We questioned this information and were told the price quoted was for the extended warranty only, the etching was additional and the tire warranty wasn't even quoted! This is the 2nd new Hyundai vehicle we purchased and was a much different and worse finance experience when compared to the first experience we had about 2 years ago. We have already recommended this dealership to others but have warned them about the finance personnel!

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Rick Kozak
11/11/2009 5:18:28 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Foresta

My Review of O'Hare Hyundai:
I have had the pleasure of conducting business over years with O'Hare Hyundai and Honda. I've always received the best deals and am completly satisfied with the service offered and the respect shown to me and my family who have also purchased vehicles from this dealer.

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Nancy Toskov
11/4/2009 8:53:47 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Obal

My Review of O'Hare Hyundai:
Sales Michael Obal was weary good explaining about the Hyundai and very knowledgeable
he explene all about safety of the SANTE FE.
It was pleasure working with him and bay Hyundai Sante Fee.
I'll recommend to all my friends and family
Thank you
Nancy Toskov

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hollyamc
11/3/2009 1:50:25 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordy Gross

My Review of O'Hare Hyundai:
When my husband and I walked into the O'hare Hyundai Dealership we were immediately greeted and welcomed. Jordy Gross was very nice and listened to what we wanted in a car. He really took his time with us and went over every detail of the each car. There was no question as to how comfortable he made us.

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George F. Dietz
10/30/2009 9:44:34 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Gold, Ray Reynolds

My Review of O'Hare Hyundai:
Getting this car was a great deal for me. The service was especially spectacular. I needed a car immediately and I got it, delivered to my door, no less, with a full demonstration of how to operate it. The car is just what I wanted with a nice big trunk and just enough amenities. The sales personnel were extremely cordial.It was in all a gratifying experience.

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JasonCorners
10/22/2009 11:54:30 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jack Kim

My Review of O'Hare Hyundai:
I came on a walk-in to look around for more cars. I was welcomed warmly. I got to talking with a sales associate and drove around a bunch of nice cars. He was efficient to getting what I wanted. I didn't feel a large amount of pressure on me by him to buy the car quickly. I was able to take my time well experiencing the cars and learning about deals. It was a great overall experience coming to this dealership and I'll definitely go again because this definitely made the cut to places where I would buy a car from their reasonable prices.

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Gary Jaeschke
10/19/2009 6:22:59 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Freddy Robinson

My Review of O'Hare Hyundai:
We were very happy with the dealer and Freddy. They answered all questions, were very friendly and professional.Ray the manager came over and talked to us twice. There was no pressure or hype.We feel we got the most car for the money. Freddy has called numerous times asking if we need anything or had any problems or questions.So did the service manager.They really want you to be happy and will go the distance to please you.We are happy we chose them.

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honda2000
10/12/2009 8:13:09 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: jordy gross

My Review of O'Hare Hyundai:
jorgy was very professional. we had called the day before inquiring about the hyundai accent. he gave us all the information about this vehicle and the promotions that were going on that the time. Told him we would be coming in the morning, he was waiting at the door and remembered our names. I was impressed. I had to go to work and only had a limited amount of time to see the car and process the order. He went right to work and got it done very quickly and efficiently. Jordy called several times to see how we liked the car and had any questions. Thank you Jordy!

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bernard price
10/8/2009 9:21:14 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordy Gross

My Review of O'Hare Hyundai:
on my first day shopping for a replacement auto Mr. Jordy Gross a sales representative Of O'Hare Hyundai did a great deal of my shopping for me his product knowledge honest answers to my questions and personal service to both my trade in and the new Hyundai was something I had not experienced before

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koziola
10/2/2009 5:27:22 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jordy Gross

My Review of O'Hare Hyundai:
The service was great. Jordy Gross was very helpful. We got the car we wanted which was the Hyundai Elantra at the price we were looking for. If I ever needed a new car, I would strongly consider getting another car from the O'hare Hyundai dealership.

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