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O'Steen Volkswagen of Valdosta - Service Center

Valdosta, GA

4.9
19 Reviews

19 Reviews of O'Steen Volkswagen of Valdosta - Service Center

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August 23, 2025

Had fast & good service on my appointment day. Everything was handled efficiently and with care. I highly recommend them to anyone looking for quality service. More

by Evitab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk representative
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August 05, 2025

Marquis, service center representative, provided excellent, quality customer service from check-in thru service completion. More

by white.octavia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis, VW Service Center Representative
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Aug 06, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your feedback! We're thrilled to hear that Marquis provided excellent service from start to finish. We'll be sure to pass along your kind words to him and the team. We appreciate your business and look forward to serving you again!-AS

July 29, 2025

The service department has been great! Always greeted with a smile and only took 4( min for an oil change and tire rotation. More

by michellepitchford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you for the kind words! We're so glad to hear that your visit to our service department was quick, efficient, and welcoming. Our team works hard to provide fast and friendly service, and it's great to know we hit the mark. We appreciate your support and look forward to seeing you next time!-AS

July 09, 2025

Marquis was very communicative and always a pleasure to work with when I need service. More

by marksjr.malcolm09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your kind words! We're thrilled to hear that Marquis provided excellent communication and made your service experience a pleasant one. We'll be sure to pass along your feedback—he’ll really appreciate it. We look forward to assisting you again in the future!-AS

July 04, 2025

Service representatives Marquis is the best very professional and keeps you informed on status of your vehicle friendly and customer friendly More

by Pbarnum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis 5 stars
Report | Print
Jul 07, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your kind words! We're thrilled to hear that Marquis provided you with such excellent service. His professionalism, communication, and friendly approach truly make a difference, and we’re proud to have him on our team. We’ll be sure to pass along your feedback—he’ll really appreciate it. Thanks again for choosing O’Steen Volkswagen of Valdosta!-AS

July 03, 2025

I was very pleased with my service rep Marquis. He was great. He stayed on top of letting me know when my car would be ready and when he found out it wouldn’t be ready the same day he quickly got u More

by shawnaamberbaggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis
Report | Print
Jul 07, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you for your wonderful feedback! We're so glad to hear that Marquis took great care of you and kept you informed every step of the way. Providing timely updates and solutions—like getting you a rental when needed—is exactly the kind of service we strive for. We'll be sure to pass along your kind words to Marquis. Thanks again for choosing us, and we’re here anytime you need us! -AS

July 01, 2025

Great customer service, Very timely service . Thank you for your patience and support. Totally recommend. More

by randyrnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Jul 02, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our team. Providing timely service and patient support is what we strive for, and it means a lot to know it made a difference. We truly appreciate your recommendation and look forward to seeing you again in the future!-AS

June 30, 2025

Always love bringing my car here. Marquis is always a pleasure to deal with. Never have any problems with this service center. More

by mandywilliams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis
Report | Print
Jun 30, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for the kind words! We're thrilled to hear that you always have a great experience with us, and we’ll be sure to pass along your compliments to Marquis. He takes a lot of pride in providing top-notch service, and feedback like this means the world to our team. We truly appreciate your continued trust and look forward to seeing you next time! 🚗😊-AS

June 24, 2025

Excellent service as always. They accepted the dealer coupon I used with no fuss. Price matched the online price for my service and they provided a shuttle while my vehicle was b More

by ccamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis 5 stars
Report | Print
Jun 25, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you for the fantastic review! We're so glad to hear that everything went smoothly—from accepting your coupon to price matching and providing the shuttle service. We always aim to make your visit as convenient and hassle-free as possible. We truly appreciate your continued trust in us and look forward to serving you again!-AS

June 23, 2025

The best and kindest service I've ever received. They always came and checked on us to make sure we were comfortable during our 4 hour wait!! More

by CEDRICJCOCHRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

O'Steen Volkswagen of Valdosta responded

Thank you so much for your kind words! We're truly honored to hear that you had such a positive experience with us. Our team always strives to make every customer feel comfortable and cared for, especially during longer visits, and we're so glad to know that effort made a difference. We appreciate your patience during the wait and are grateful for the opportunity to serve you. If there’s anything else you need, now or in the future, please don’t hesitate to reach out!-AS

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