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Oakbrook Toyota In Westmont
Westmont, IL
2,167 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,167 reviews
October 01, 2020
Easy to book an appointment online....convenient hours. John Scambiatterra has always been very helpful whenever I bring our cars in for maintenance. Work /repairs are completed in a timely mann hours. John Scambiatterra has always been very helpful whenever I bring our cars in for maintenance. Work /repairs are completed in a timely manner. More
by MEMAMO5
Verified CustomerEmployees Worked With
September 30, 2020
Great price on the new car. Jim Robertson did a great job in addressing our needs and showing us the Toyota Highlanders we would be interested in. Poor trade in value initially offered on my 2003 Highlander in addressing our needs and showing us the Toyota Highlanders we would be interested in. Poor trade in value initially offered on my 2003 Highlander with second offer not much better. Way too many options for the consumer to sell to and you are still in the old days. Car Max offered me $3500 for my old 2003 Highlander. You offered $2500. Speaking of old school, I remember the days of Rusty Jones and Polyglycoat. Your protection package for $995 which could be done before I left brought back bad memories. Delay in getting the car due to backup in dealer prep required a return trip to your dealership. More
by MWEVAN
Employees Worked With
Other Employees :
Melanie in Internet. 5 stars for great price, Steve N, Mark Croft
September 30, 2020
the service personnel were attentive, firendly and most of all knowledgeable. provides me his option / insight to make a sound decision as well as explains cost / charges made. of all knowledgeable. provides me his option / insight to make a sound decision as well as explains cost / charges made. More
by CMQSY
Employees Worked With
September 26, 2020
Have always been pleased with the service!We have Have always been pleased with the service! We have purchased our Toyotas elsewhere due to salesmen not willing to compete with other dealers - but Have always been pleased with the service! We have purchased our Toyotas elsewhere due to salesmen not willing to compete with other dealers - but have continued with OB service. More
by P-GDEBS
Employees Worked With
Allen Sizemore
September 25, 2020
The service was prompt and efficient. Everyone I dealt with courteous and friendly. My car was done earlier than I expected. I would definitely use them again. with courteous and friendly. My car was done earlier than I expected. I would definitely use them again. More
by STSDEACONJERRY
Employees Worked With
Allen Sizemore
September 25, 2020
I always take my car there because of the attention and the way they treat me, they even recommend what is more important for your vehicle and make you feel safe on the road. the way they treat me, they even recommend what is more important for your vehicle and make you feel safe on the road. More
by tonatiun22
Employees Worked With
September 24, 2020
Maher helped me on the truck that I truly loved. I walked in looking for a Chevy and walked out With a Tacoma!! Thanks Maher. in looking for a Chevy and walked out With a Tacoma!! Thanks Maher. More
by Jpatino1983
Employees Worked With
September 24, 2020
Oakbrook Toyota had more used cars to choose from and I could see my favorite model in different colors. Everyone was so helpful, Syed bent over backwards to make me happy. I am thrilled with my Ruby Camry could see my favorite model in different colors. Everyone was so helpful, Syed bent over backwards to make me happy. I am thrilled with my Ruby Camry, I’m showing it off to all my friends. More
by TDEIBER
