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Ocean Honda Santa Cruz - Service Center

Soquel, CA

4.9
520 Reviews

520 Reviews of Ocean Honda Santa Cruz - Service Center

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July 18, 2025

I love Ocean Honda, I trust them to service my two Honda vehicles. They’re professional, communicate well, and do great work. More

by bsakb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

They took good care of my sweet Honda! I will take her back to them when she needs her next service. More

by ELSA.COHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
July 16, 2025

My Service Advisor, Flip Sophie, was helpful, professional and communicated well till we finished the service needed on the warranty part install. More

by BENWILDENRADT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flip Sophie
July 16, 2025

Staff is not really friendly don’t always get a good answer to my questions. Some of them act like they don’t care and are just there to get a paycheck More

by ROSES4PINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

The customer service has improved immensely in the last couple of years. Thank you very much. More

by LEESERS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Everytime i go they help with every concern and help with any questions when i do my service and great customer service and advisors More

by Happycustomer86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Quick and friendly service with a ride provided. A good explanation of what was being done and estimate of the time it would take. Mike was very professional, thanks. More

by scartwright007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Courteous greeting upon arrival, Mike was direct with steps of service and explanation when I asked. More

by FLEABIT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
July 13, 2025

Easy process to get appt, got car in during a time I needed and service was done in the time frame requested. Great service! More

by ashleigh.franklin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Flip provided excellent service; he listened to my reasons for bringing the car in and explained what was done when I picked it up. More

by fred.bravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flip
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