Ocean Honda Santa Cruz - Service Center

Very Helpful (-: all staff was very helpful. Alexis was very friendly. They were all really nice and willing to help me out and accommodate me considering it was my fi all staff was very helpful. Alexis was very friendly. They were all really nice and willing to help me out and accommodate me considering it was my first time there More

Easy, quick! Scheduled 15K service easily, work was done very fast. Wayne Sparks was pleasant and efficient. All other employees were pleasant as well. Thanks Ocea Scheduled 15K service easily, work was done very fast. Wayne Sparks was pleasant and efficient. All other employees were pleasant as well. Thanks Ocean Honda! More

Oil change They changed my oil and did an inspection. Folks were nice and it only took about an hour. Gave me good advice about future work I may need done. They changed my oil and did an inspection. Folks were nice and it only took about an hour. Gave me good advice about future work I may need done. More

Replace front windshield2019 Honda CRV Communication at first on replacing and ordering new window a little confusing but drove over from Gilroy and they finally understood that I had an Communication at first on replacing and ordering new window a little confusing but drove over from Gilroy and they finally understood that I had an appointment and was leaving my car and needed a loaner. The window had not been ordered but service accommodated me with a loaner so I didn’t have to drive over again to drop off my Honda. More

Service and a sandwich. I was abale to get my truck serviced in a short time and enjoy a complimentary sandwich while I waited for the job to be done. Thank you Esther (sandw I was abale to get my truck serviced in a short time and enjoy a complimentary sandwich while I waited for the job to be done. Thank you Esther (sandwich lady) and the service department for a great experience. More

Excellent service Great service. Very helpful people. Knowledgable, convenient. Can never find our name or phone number in the system when we call. Confusing to us so Great service. Very helpful people. Knowledgable, convenient. Can never find our name or phone number in the system when we call. Confusing to us sometimes. More

Honda service appointment Went very well. Was treated professionally and with courtesy. Just a standard oil change/tire rotation, but had problem with a turn signal. They fou Went very well. Was treated professionally and with courtesy. Just a standard oil change/tire rotation, but had problem with a turn signal. They found the problem was a simple quick fix and there was no charge. Points for integrity there. Care was finished on time and under projected cost. More

2016 Honda Pilot B16 service and transmission complaint Ocean Honda is a very on top of it. I brought my 2016 Pilot in for a B16 service and to troubleshoot a shutter when ever the engine speed is around 20 Ocean Honda is a very on top of it. I brought my 2016 Pilot in for a B16 service and to troubleshoot a shutter when ever the engine speed is around 2000rpms. The technician followed troubleshooting procedures and found it needed a transmission software update and transmission flush as per SB 17-014. Still got the car back end of day. Unfortunately the shutter has diminished, but still exists. Overall Great! Service writer said to drive it for a little while and bring it back if symptoms continue. More

Replace rear spoiler Parts were in on time. Job got finished in time expected. Pleasant experience. everyone is helpful and customer service is friendly and courteous. Th Parts were in on time. Job got finished in time expected. Pleasant experience. everyone is helpful and customer service is friendly and courteous. Thank you More

Oil change service. In at 10 am and out at 1:50 pm. Got a ride home on the shuttle, ate lunch, waited, then got a shuttle ride back to Ocean Honda. Wayne was great as wer In at 10 am and out at 1:50 pm. Got a ride home on the shuttle, ate lunch, waited, then got a shuttle ride back to Ocean Honda. Wayne was great as were both my shuttle drivers!! More