Ocean Honda Santa Cruz - Service Center

Dustin is the BEST!!! Dustin is excellent and efficient!! He is very friendly and cares. He has always been wonderful every time I go in and I look forward to seeing him. Dustin is excellent and efficient!! He is very friendly and cares. He has always been wonderful every time I go in and I look forward to seeing him. More

Good Experience for 60,000 mile service on Honda Civic The service writer explained the details of what was needed for the 60,000 mile service and added in new wiper blades at the cost of the blades. He a The service writer explained the details of what was needed for the 60,000 mile service and added in new wiper blades at the cost of the blades. He also carefully credited me with the two coupons I had which were a discount based on what the cost was and 5% for making the appointment on line. I picked up the car when it was expected to be finished and everything seems to be in order. This is the third Honda I've bought from Ocean and have appreciated the good service they provide as well. More

Battery Replacement I have always gotten the best customer service at your dealership from the time I purchased my car in May 2016 to the present. I always found the sta I have always gotten the best customer service at your dealership from the time I purchased my car in May 2016 to the present. I always found the staff to be efficient, friendly and caring. More

Pailnless They got me in and out for a basic oil change in a little over an hour. My service technician (Wayne?) thoroughly reviewed the work that had been done They got me in and out for a basic oil change in a little over an hour. My service technician (Wayne?) thoroughly reviewed the work that had been done at check out. More

I went in for an oil change At the time of the visit, Dustin offered to complete the 30,000 mile servicing which I accepted (I did not know it was due for that). At the time of the visit, Dustin offered to complete the 30,000 mile servicing which I accepted (I did not know it was due for that). More

good service Dustin is always friendly and knowlegable! Also, he gets me in when I have the time available without hesitation. Somebody forgot to take me back to Dustin is always friendly and knowlegable! Also, he gets me in when I have the time available without hesitation. Somebody forgot to take me back to my house or didn't realize I was there waiting for a ride this time, but that was ok. I just kept reading!! I would have made an issue of it but Dustin said my car would be ready in about 1 1/2 hours, although it took longer than that!! More

I had my car in for maintenance work. The staff was friendly and checked me in quickly. The wait was the amount of time they had estimated. friendly and checked me in quickly. The wait was the amount of time they had estimated. More

Alexis was GREAT. Ester is WONDERFUL. Robert was a great shuttle driver. I don’t appreciate having to use twenty five words. Thank you Diane great shuttle driver. I don’t appreciate having to use twenty five words. Thank you Diane More

Best customer service! Ocean Honda has the best customer service anywhere. Wayne Sparks has been our go to person for years, and he is very professional, helpful, and knowl Ocean Honda has the best customer service anywhere. Wayne Sparks has been our go to person for years, and he is very professional, helpful, and knowledgable. We keep buying Hondas because of the excellent seervice we receive each time. Also the parts dept. is excellent. Jason Ferreira has been very helpful. More

Eric was great with his communication about the status of my car being serviced. He was able to get me into a loaner car when they realized my car wouldn’t be ready in time for me to pick up my kids from sch my car being serviced. He was able to get me into a loaner car when they realized my car wouldn’t be ready in time for me to pick up my kids from school which was very helpful. More