Ocean Honda Santa Cruz - Service Center

Experience during CR-V PM service Initiated by a phone call to establish a PM appointment via Dustin Mosley, plus itemizing corrections needed or looked into. During appointment, Dust Initiated by a phone call to establish a PM appointment via Dustin Mosley, plus itemizing corrections needed or looked into. During appointment, Dustin confirmed all scheduled work and addressed anomalies with me. After a 2-1/2 hour wait, the CR-V was running like a champ, and all work was reviewed with me by Dustin. Dustin has been a great representative of this Honda dealership due to his attention to the customer's needs, addressing all points of service and particular requests from the customer. We're very satisfied with the work provided by this dealership, and the personnel working here. As a personal contact, you cannot do better than working with Dustin Mosley. More

Great customer service Provided the best service that was needed on my car. Sales man was very helpful and my car was done in a right amount of time Provided the best service that was needed on my car. Sales man was very helpful and my car was done in a right amount of time More

Alexis Ortiz is the reason for this review In a time when customer service seems to be declining, Alexis Ortiz goes far beyond courtesy and kindness. I have dealt with other service advisors, b In a time when customer service seems to be declining, Alexis Ortiz goes far beyond courtesy and kindness. I have dealt with other service advisors, but keep coming back because of him. More

Great service Dustin our service advisor is always efficient, professional and attentive. And the shuttle drivers are very kind as well. That is why we’ve kept co Dustin our service advisor is always efficient, professional and attentive. And the shuttle drivers are very kind as well. That is why we’ve kept coming back to Ocean Honda since 2008. More

Excellent service Like always, everyone was extremely helpful and nice. I didn’t have an appointment but I was able to have my car serviced and it was done in a timely Like always, everyone was extremely helpful and nice. I didn’t have an appointment but I was able to have my car serviced and it was done in a timely manner. More

Another positive experience I had another positive experience getting an oil change for my Honda CRV at Ocean Honda. My car was worked on in under an hour and everything was expl I had another positive experience getting an oil change for my Honda CRV at Ocean Honda. My car was worked on in under an hour and everything was explained clearly. More

Wayne Sparks provides outstanding service for 11 years! Wayne Sparks has been providing outstanding Honda Capitola service for me for 11 years! I return every 5K miles to get my Honda CRV serviced with hig Wayne Sparks has been providing outstanding Honda Capitola service for me for 11 years! I return every 5K miles to get my Honda CRV serviced with high quality. He's reliable, responsive, straight-forward and conscientious --- I couldn't ask for more! More

Excellent Experience Everything about my experience was excellent. Everyone I dealt with was polite and helpful. I also appreciated the coffee machine in the waiting area. Everything about my experience was excellent. Everyone I dealt with was polite and helpful. I also appreciated the coffee machine in the waiting area. Coffee was great! More

Sevice CR-V Good service & follow-up at arrival, during waiting & shuttle service. Friendliness and quicker to finish than anticipated. Shuttle driver was very ni Good service & follow-up at arrival, during waiting & shuttle service. Friendliness and quicker to finish than anticipated. Shuttle driver was very nice to talk to. More

Ver helpful Just wish you could wash cars ( like you promised when I bought my car) at least once a year. I realize there is a drought... Just wish you could wash cars ( like you promised when I bought my car) at least once a year. I realize there is a drought... More