Ocean Honda Santa Cruz - Service Center

Sevice CR-V Good service & follow-up at arrival, during waiting & shuttle service. Friendliness and quicker to finish than anticipated. Shuttle driver was very ni Good service & follow-up at arrival, during waiting & shuttle service. Friendliness and quicker to finish than anticipated. Shuttle driver was very nice to talk to. More

Ver helpful Just wish you could wash cars ( like you promised when I bought my car) at least once a year. I realize there is a drought... Just wish you could wash cars ( like you promised when I bought my car) at least once a year. I realize there is a drought... More

Wayne was very professional and explain everything to me. I do not recommend Ocean Honda for service because they are too expensive and many times do not do he job correctly except for oil change and alignme I do not recommend Ocean Honda for service because they are too expensive and many times do not do he job correctly except for oil change and alignments. My friend went to Honda to have her tires rotated. She marked the tires before the service. Came back and the tires were never rotated. Service dept apolagise but she did want them to touch her care. Went in for my 30,000 mile tune up. You said it would take about 8 hrs and $800-1000. Went to a private auto shop. Got the whole job done in 3 hrs and for about $325. A friend was needing a lot of work on her car. Went to my independent auto shop and got the same work done for much less. More

Service Visit Dustin thoroughly reviewed recommended service for our Honda Civic (2016). The service was completed in a timely manner. He also discussed different Dustin thoroughly reviewed recommended service for our Honda Civic (2016). The service was completed in a timely manner. He also discussed different scenarios for managing our 2004 Honda Pilot and facilitated getting the Pilot in to have the airbag recall work done after we picked up the Honda Civic. That made it more convenient. Dustin has always been very friendly and personable and professional. All the staff have been very friendly. It has always been a pleasant experience coming to Ocean Honda. More

exceeded my epectations Wayne once again worked with me to have my issues resolved. The work was performed promptly and everything is back in working order. Thanks for the Wayne once again worked with me to have my issues resolved. The work was performed promptly and everything is back in working order. Thanks for the assistance. More

Service Great customer service, great new complimentary coffee and as usual Esther is great and her sandwiches are delicious!! I don’t remember the advisors n Great customer service, great new complimentary coffee and as usual Esther is great and her sandwiches are delicious!! I don’t remember the advisors name but he was also very friendly. More

Great Love working with Dustin. Hes informative and professional. Everyone is professional and curtious. Car was finished in time as promised. Thank you H Love working with Dustin. Hes informative and professional. Everyone is professional and curtious. Car was finished in time as promised. Thank you Honda and Dustin. More

Needed a new battery I desperately needed a new battery, as I just had called a tow truck to jump start my car. I was very relieved to find out that Honda's service depart I desperately needed a new battery, as I just had called a tow truck to jump start my car. I was very relieved to find out that Honda's service department would take me in so late in the day and on such short notice. I was very appreciative of Eric's help with getting me a new battery on the day of. I feel confident to say that I got lucky with his help in such an unlucky situation (battery dying). I was super relieved to be able to have the situation handled so quickly and with such grace and care. I would recommend this Honda dealership, and even come back myself. More

Service and repairs on my Pilot Your dealership and staff are professional, friendly and helpful. Wayne, the person that I dealt with at this visit did an excellent job. Thank you! Your dealership and staff are professional, friendly and helpful. Wayne, the person that I dealt with at this visit did an excellent job. Thank you! More

I love this dealership So friendly & kind - Free coffee, sandwiches, cookies, treats...while I wait for my car to be serviced. Everyone said hello and they allowed me to tes So friendly & kind - Free coffee, sandwiches, cookies, treats...while I wait for my car to be serviced. Everyone said hello and they allowed me to test drive a mini van - More