Ocean Honda of Whittier - Service Center

Friendly. Keep promises. Answer questions. Do a good job. Makes me keep coming back. Thanks. Keep promises. Answer questions. Do a good job. Makes me keep coming back. Thanks. More

I can't give it a true rating since I only visited the service dept. once & not the sales dept. nor been there on multiple occasions. However, I can say my experience in the service dept. re my oil change service dept. once & not the sales dept. nor been there on multiple occasions. However, I can say my experience in the service dept. re my oil change was pretty good. It took an hour to complete the job (not bad). The service team were very courteous, helpful & treated me with respect & even smiled! They offered me coffee while I waited patiently in the waiting lobby but being rather an old bldg. the waiting room was very small & archaic. I'm sure they do have plans to remodel the entire facility creating more space for the service dept./service team & treasured customers in a nice open inviting waiting room that makes one wanna take their car even to change the air in their tires just to enjoy the brand new comfortable waiting area filled with plenty of cozy chairs, tables, wifi, coffee & am donuts/treats! Much like Norm Reeves Honda in W.Covina does! I really liked the pop-corn machine but can't say if it was good or bad cuz it was empty, maybe cuz it was early am but when is there a bad time for pop-corn; anytime is a good time for pop-corn! Nevertheless, I wanna thank Ocean Honda for putting their best foot forward in making me feel special & my good 'ol 2013 Accord. Geezo, they even offered to buy it! Wow, no one's ever asked to buy my car. I politely refused because it would be insane of me to sell a Honda that has never let me down, taken me everywhere I went without a hiccup & runs like a charm everytime all the time! But I do know this if do consider purchasing another Honda I will given Ocean Honda first dibs at earning my business! Afterall I can't wait to wait in their brand new waiting lobby for my first new oil change enjoying a hot fresh cup of coffee/donut or even some hot buttered pop-corn if I wanna feel daring one morning! 😊 To anyone willing to have endured this long written review; I recommend Ocean Honda for any of your vehicles needs/service or repairs. Note: Norm Reeves doesn't have a pop-corn machine; Good job Ocean Honda! 😉 More

My assigned rep for service was Alex. He never called me to update me on the status. After leaving my car there on a Friday for 7 hours, I called for a status update. I asked Alex about a He never called me to update me on the status. After leaving my car there on a Friday for 7 hours, I called for a status update. I asked Alex about a purchasing a new key fob and found out when I picked up my car that it takes hours to program the key. Honda had my car all day and nothing was done. My car was in to have the AC repaired under warranty for the 2nd time. LEMONS are sour. More

Customer service is friendly and gives you all the information you need regarding your vehicle information you need regarding your vehicle More

Great service, amazing people and they always insure to take care of my vehicles and keep me informed take care of my vehicles and keep me informed More

Good folks, unfortunately the completed service created another issue and required that I take the car back. Not the best service. There is no car wash post service and the car was not charged when it was another issue and required that I take the car back. Not the best service. There is no car wash post service and the car was not charged when it was returned. More

Took my Accord in for A1 first service. Left car at dealer. Safety 2 hours I called and was told car was ready. No call from them. Was told to give them 10 minutes to get paperwork. After 2 Left car at dealer. Safety 2 hours I called and was told car was ready. No call from them. Was told to give them 10 minutes to get paperwork. After 25 minutes I still waited. No cashier to help me. Supervisor finally helped me. Got my car and paperwork. Advisor gave me my paperwork when my car came out. Wait time was unacceptable. 2 hrs for an A1 service was too long. I’m glad I didn’t waste my time and wait there. More

Will Valle was an amazing service advisor. Explained everything in detail and had my car repaired and ready on schedule. He arranged for a ride home while my car was being worked on. The facil Explained everything in detail and had my car repaired and ready on schedule. He arranged for a ride home while my car was being worked on. The facility is clean with drinking wanted and coffee every time. Thank you team! Keep up the good work. More

Good customer service. Prompt delivery of car. Good communication. I would recommend the service department to other honda owners. Prompt delivery of car. Good communication. I would recommend the service department to other honda owners. More

Awesome service, my oil change was done fast and service rep informed me with details rep informed me with details More