Ocean Honda of Whittier - Service Center

I received a call from dealer asking to call them back. Call me dealer back. Put me on hold for 45 minutes. Waste my of time !! Call me dealer back. Put me on hold for 45 minutes. Waste my of time !! More

OCEAN HONDA CUSTOMERS BEWARE I'am leaving one star just to let you all know what kind of a dealership you are dealing with. I took my Odyssey in for service, they said it it was due for a multi point insp to let you all know what kind of a dealership you are dealing with. I took my Odyssey in for service, they said it it was due for a multi point inspection. In May 2022 my car is 2014 with 24,591 miles. this supposed work order turned out to be $656.13. This Oct. 2022 for my registration I had to have a smog check. The smog guy looked into the engine and said your car need wiper fluid, oil, coolant and hoses. Mileage at this time was 26,119 miles. He recommended a very reputable independent mechanic, after I told him of all the work that Ocean Honda supposedly did. I went to this mechanic in La Habra, fantastic, he walked me through the entire car, hardly any oil, hardly any coolant, broken hose to windshield wiper tank, no fluid in washer tank. in cabin air filter solid black, probably the original from when we bought the car. As we had always taken the car to Honda for all its services. The engine motor filter also black like goo all over it with tons of bugs and just grunge, probably the original on that filter as well. This mechanic even too pictures. I went to Honda to see the manager as he was going to be there. Oh shock, he left for out of town. Some woman Crystal said we had to deal with her. She stated they didn't do any of that, even though it is on our receipt. Would not look at paper work or parts. Turned her back on us and told us to leave, very rude. Totally blew us off, said I'am not going to continue to deal with you. Crystal also said they were not responsible or would not return any money. Looks like they take your money and don't do the work, with these newer type cars, being covered in plastic we have no idea if they did the work or not. Let this a warning to everyone who goes to this dealership, the manager was hiding in his office as she said, and they don't do the work they charge you for TOTAL SCAM DON'T TAKE A CHANCE More

Terrible customer service specially in the service department...do not take your care to get service here....they almost make you feel unwelcome.... department...do not take your care to get service here....they almost make you feel unwelcome.... More

This is by far the worst car dealership ever! Ive purchased numerous of cars here due to them always being so nice but when it is time to turn in my lease soon I will definitely be going to another d purchased numerous of cars here due to them always being so nice but when it is time to turn in my lease soon I will definitely be going to another dealership and I will no longer refer anyone over to them anymore. I purchased my car last year in March so my car is less than 2 years old with only 24000 miles on it. I get into my car one morning and all my light in my car are going off I take it to the dealership and they tell me that my fuel injector needs to be cleaned out and its going to be over $300 to have it cleaned and they aren't even sure if that is the problem they would need to do that step first in order to further diagnose the problem. I then speak to the so called service manager name Gary and let me start off by saying I don't know how someone that talks like him even is a manager in the first place he was completely rude on the phone. "He has the nerve to tell me then come get your xxxx car!!" I went and picked up my car and they bring my car out to me and all of a sudden all my lights are off in car after they told me that I had put bad gas into my car. Let me just throw this out there as well I have another car same year same everything except that its a sport and mine is a EX-L and I put the same type of gas in that car and have never had any problems with it. They've lost a good customer along with everyone that came along with them. My mom was due to turn in her lease as well and I told her DO NOT go to this dealership at all they do not deserve our business! More

Be aware from that dealer not trust dealer . Working hard to cheating u special with services. It's bad one in Honda dealer be carfuel to cheating u special with services. It's bad one in Honda dealer be carfuel More