Octane Buick GMC - Service Center
Santa Fe , NM

5 Reviews of Octane Buick GMC - Service Center
I am not sure if this is the dealer or GMC, responsible for service cost, but it is a complete rip off to charge $ 270 to replace 2 low beam bulbs, on top of that they tried to make me spend another 3000 o for service cost, but it is a complete rip off to charge $ 270 to replace 2 low beam bulbs, on top of that they tried to make me spend another 3000 on different services. Watch out for this dealership More
The service department was awesome!! Austin made sure my needs were met. Isaiah who worked on my Chevy truck did an out standing job for me. Very clean and detailed needs were met. Isaiah who worked on my Chevy truck did an out standing job for me. Very clean and detailed More
Aka OCTANE BUICK The most shocking display of deceit and underhanded business practices I have witnessed in my lifetime. My 2014 Buick Enclave that I paid $17,000 cas The most shocking display of deceit and underhanded business practices I have witnessed in my lifetime. My 2014 Buick Enclave that I paid $17,000 cash for is undrive-able, under full power train warranty, and is parked out back rotting in the rain. I am stranded 800 miles from home. There are 4 different GMC programs available to customers with my special circumstances but dealer principal, Roybal, refuses to initiate any of them as they would require her to pay the costs and she would have to wait to be reimbursed. The extent to which she and her general manager, Garcia, will lie to your face is only eclipsed by Sarah Sanders. I do not expect Ms Roybal to have this dealership long with the current backlog of complaints in file with AG of New Mexico and the BBB. More
Emergency tire repair Our Acadia picked up a nail in its front passenger tire and that tire was losing air quickly. Called GMC, the service department slotted Us in and wer Our Acadia picked up a nail in its front passenger tire and that tire was losing air quickly. Called GMC, the service department slotted Us in and were waiting when we pulled in. Fixed the tire and we were on our way in half an hour. Fast and courteous service! More
Excellent service Very helpful staff (parts and service). Timely service. Friendly, courteous, helpful. Definitely will continue using your service department even aft Very helpful staff (parts and service). Timely service. Friendly, courteous, helpful. Definitely will continue using your service department even after the warranty is over for routine maintenance More