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Olympia Chrysler Jeep - Service Center

Olympia, WA

4.6
35 Reviews

35 Reviews of Olympia Chrysler Jeep - Service Center

Sort by
April 10, 2025

I am from out of town needed work done to my truck. So I called service and the lady that helped me is very helpful. More

by onated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in-service
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January 20, 2025

Jesse, the service agent, was very courteous, professional, detailed and helpful. Very awesome staff. Jenny guided me to the financial officer who was awesome in providing me an extended warranty More

by gecko671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department: Jesse and Jenny.
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August 21, 2023

As expected: Made an appointment for service and this dealer had completed the service within an hour. Thank you. More

by cdgrizzle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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August 08, 2023

My last service and oil change took over an hour and a half even though I had an appointment. I watched outside for over fifteen minutes when no one was working on my vehicle and 3 device techs were just More

by Tomoneilltm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Wilcox, Tobias Trobman
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June 30, 2023

Cody was great and called me immediately when there was a change in the initial quote. More

by ahoward76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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November 21, 2022

Jason and the service manager did great resolving our request, speedy and professionally. Thank you! All the staff today were polite and respectful. We are happy customers, and looking forward to buying More

by T67948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and crew
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Nov 28, 2022 -

Olympia Chrysler Jeep responded

Hello Thomas and Phyllis, we at Olympia Jeep appreciate your feedback and outstanding review. We are beyond happy to know our team continues to provide you the very best customer service. We are very thankful to have earned such great customers. Thank you- Sara (in customer service)

January 20, 2022

Always polite accurate and honest never overcharging. I purchased my Jeep from another dealership, but, I take my Grande Cherokee to Jeep in Olympia. I love my JEEP! More

by tinktee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the Service dept have been great!
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Jan 20, 2022 -

tinktee responded

My next Jeep will be purchased with you. Thank You for being a loyal American!

December 27, 2021

I was able to get an appointment on short notice. The staff are always very friendly and quick! More

by Tami Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Dec 27, 2021 -

Olympia Chrysler Jeep responded

Hi Tami, thank you for taking the time to supply our Olympia Jeep Store your great feedback. We are so thrilled to know that we were able to get you in on short notice and received an excellent experience. We cannot wait to set up your next visit. Thank you - Sara (n customer service)

December 11, 2021

I bought an 1989 Wrangler and found out there was a recall on the emergency brake. Called them and they said it had been done, so i explained no it hadn't that the top bracket was broke and the emergen More

by JBR
Recommend Dealer
No
Employees Worked With
Dave
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Dec 13, 2021 -

Olympia Chrysler Jeep responded

Hello JBR, we at Olympia Jeep appreciate you taking the time to supply us your feedback. We would like the opportunity to address your concerns, and will be reaching back out. Thank you. - Sara (in customer service)

Dec 13, 2021 -

JBR responded

Its simple i need this bracket so my e-brake works and does not pop out bye itself. Its a Jeep Wrangler yj Parking Emergency brake pedal repair bracket mount 87-95. If you copy and paste the following link you will see a picture of it. https://i.ebayimg.com/images/g/JTEAAOSw5eFdbsiy/s-l300.jpg Thanks, for your time James

November 29, 2021

Great service as always! Thank you and your team, it is much appreciated! Thank you More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
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Nov 30, 2021 -

Olympia Chrysler Jeep responded

Hi Sarah, thank you for the fabulous five star review. We at Olympia Jeep are beyond excited to know that your experience having your vehicle serviced, was just what you needed. We look forward to your next oil change! Thank you and drive safe.. - Sara (in customer service)

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