Open Road Subaru
Union, NJ
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109 Reviews of Open Road Subaru
Worth the 108-mile drive. Professional, patient, and genuinely customer-focused. Best dealership experience I’ve had in years. Professional, patient, and genuinely customer-focused. Best dealership experience I’ve had in years. More
Brought in for oil change and multi-point inspection. The tires low-air alert was on and I asked to check it out. On delivery, the low-air alert WAS STILL ON? xxx did you do? The wiper reservoir was The tires low-air alert was on and I asked to check it out. On delivery, the low-air alert WAS STILL ON? xxx did you do? The wiper reservoir was to be filled, but was not!. How can I trust that anything was done? I will never return here. More
I really like this dealership. They go the extra mile. I love the part where they show the video of your car and the complete check-up they perform. You don't mind waiting because They go the extra mile. I love the part where they show the video of your car and the complete check-up they perform. You don't mind waiting because they provide coffee and goodies. They even wash your vehicle. I would highly recommend Open Road Subaru. More
I went to Open Road Subaru to buy a used car I had seen online. Nestor helped me and made me feel like I was buying a new car. He was very patient with all my questions and always made sure I had an all online. Nestor helped me and made me feel like I was buying a new car. He was very patient with all my questions and always made sure I had an all my concerns answered before finalizing the purchase. I would definitely return to Open Road Subaru in the future. More
We just bought a new Subaru at Open Road Subaru. The sales experience was close to perfect - we were served by Rickardo. A real gentleman. The finance person "Will" was also great. We did a trade-in The sales experience was close to perfect - we were served by Rickardo. A real gentleman. The finance person "Will" was also great. We did a trade-in and that also went very well. Alam helped us to learn about the electronics and dashboard. The entire team including the GM made us feel very special. We tried two other dealerships with poor outcomes. Go here for your Subaru! We believe that you will be well served. More
Open Road Subaru was the best dealership to work with. I’m am a recent widow from Alaska and it has been very challenging taking on some the roles my husband did. One of them is buying a safe and reliable I’m am a recent widow from Alaska and it has been very challenging taking on some the roles my husband did. One of them is buying a safe and reliable car at a price point we could comfortably afford. I actually did a lot of research through CarFax over the summer to make sure I got the biggest bang for my buck as I knew I needed a vehicle to last as long as possible. Robert Colon made my car buying experience easy and fun from the moment I called him to ask about the 2022 GMC Acadia Denali to the close of the sale. He was able to work within my budget and I really appreciated not feeling like there was any high pressure tactics. He was very kind and respectful and was very quick with finalizing the deal making it as easy as possible. Lou in financing was just as awesome too. Didn’t try to upsell me to purchase any additional services/warranties that were not necessary and got me out the door quickly. They also was able to take all of the stress away by registering/titling the vehicle in Alaska for me. The coolest thing too was that although I bought a used GMC from a Subaru dealership (it was a trade in), they did all of the little things that a person buying a brand new car gets down to the group picture with the big red ribbon on the vehicle (which I declined). I cannot say enough good things about Open Road Subaru, their vehicles, and customer service. If you’re looking for a relaxing and accommodating car buying experience, vehicles that they stand by (even non-Subaru vehicles), and prices that seriously can’t be beat go to Open Road Subaru and tell Robert and Lou I said, “Hi”! More

