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Open Road of Bridgewater
Bridgewater, NJ
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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192 Reviews of Open Road of Bridgewater
January 09, 2026
I had an overall excellent experience at Openroad in Bridgewater! All of the staff is courteous and knowledgeable. I am thankful for Mr. Derrick Fox who managed my transaction. Top Tier! Bridgewater! All of the staff is courteous and knowledgeable. I am thankful for Mr. Derrick Fox who managed my transaction. Top Tier! More
by fondreaLewis
Employees Worked With
WideWail Agency
December 17, 2025
I made my service appointment and was greeted on the day by the Service Manager Ted Gaspari when I arrived. He made my visit smooth and efficient and always a professional experience. I've always felt that by the Service Manager Ted Gaspari when I arrived. He made my visit smooth and efficient and always a professional experience. I've always felt that "Dealer Servicing my vehicle from the beginning is always the best process for me. I look forward to my next service. More
by ccochran32
Employees Worked With
Ted Gaspari, WideWail Agency
September 25, 2025
Emil and Derrick were excellent all around! Emil was patient. Answered all of my questions and took an abundance of time to show me my truck in detail. Please see them if you are looking for a Emil was patient. Answered all of my questions and took an abundance of time to show me my truck in detail. Please see them if you are looking for a Mercedes in this location. More
by bmooreclark
Employees Worked With
Derrick Fox and Emil
September 13, 2025
Horrible dealership! Customer loyalty means nothing! I was looking to turn in my lease and was asked to come in the day after Labor Day because it was the end of the mont Customer loyalty means nothing! I was looking to turn in my lease and was asked to come in the day after Labor Day because it was the end of the month, and they were trying to make their bonus! Not my problem! I was then offered a monthly payment for an astronomical price with a huge down payment. Nothing about this dealership screams luxury. They definitely don't care about their customers. More
by tyjohn908
Employees Worked With
Ary
October 27, 2024
Michael V is exactly the kind of manager that gives used car dealerships a bad name. He was unprofessional, unwilling to work with us, and treated us with complete disregard. His rude demeanor made the enti car dealerships a bad name. He was unprofessional, unwilling to work with us, and treated us with complete disregard. His rude demeanor made the entire experience unnecessarily difficult. We will never come back. He should not be working for a company that is supposed to signify prestige. More
by RCA
Employees Worked With
Michael Vurchio
May 30, 2024
One of THE WORST ever experience of buying a car and even WORSE having it serviced at Open Road of Bridgewater Mercedes Benz dealer. Avoid this dealership at all costs. WORSE having it serviced at Open Road of Bridgewater Mercedes Benz dealer. Avoid this dealership at all costs. More
by mbdriv
Employees Worked With
Ted, Arsen
October 31, 2023
Our salesman Alex Rothman is simply the best , he worked with my daughter and myself for the best positive outcome. He also delivered the vehicle directly to our home which was greatly appreciated. I defini with my daughter and myself for the best positive outcome. He also delivered the vehicle directly to our home which was greatly appreciated. I definitely recommend Open Road Mercedes .Ashford Guevara and Nicole Helme More
by ashfordg652
Employees Worked With
Alex Rothman and Johannah Samuel
July 02, 2022
No phone answered by service no return call if there is any rating lower then poorest I will give that rating. Ashamed buyer of Mercedez any rating lower then poorest I will give that rating. Ashamed buyer of Mercedez More
by Arshad.siddiqui
Employees Worked With
Each time different. Leaving voice mail for service manager I charge named Edd. Does not have courtesy if picking up phone or returning call. If u can not Handke close the shop or hire help
