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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.3
1,224 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,224 reviews

May 07, 2025

Horrible. .. Knowingly sold us a lemon.... Our car has been in the shop over half the time we've owned it... Only recourse us the offer to buy back the car... W More

by andrissahb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ferdie , Chris ,Ryan
May 08, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I'm truly sorry to hear about your experience. We aim for transparency and quality in all our sales, so this feedback is concerning. Please reach out directly so we can discuss how best to resolve this situation for you. Thank you, Andrea Marchan - Customer Relations - 714-587-6191 ext 1521

March 30, 2025

*LAWSUIT PENDING* against this dealership. They will steal your money and give you the wrong car. Then they will deny any wrong doing and deflect responsibility. Not sure how a salesman can li More

by Brian P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John / Allen
Apr 09, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Brian, this is deeply concerning to read and not the experience we want for our customers. We take these matters seriously and would like to address your concerns directly. Please reach out at your earliest convenience so we can work towards a resolution. Thank you.

February 26, 2025

Great experience. No messing around. In and out and everything works now. I want to Thank you guys More

by Chris OReilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonna
Feb 26, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Chris, we appreciate the stellar review here at Orange Coast Chrysler Dodge Jeep Ram Fiat!

February 17, 2025

My wife and I recently had the pleasure of purchasing a new vehicle through Paul Whitehead, and the experience was exceptional from start to finish. Paul demonstrated remarkable knowledge and expertise, gu More

by arndel42580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Whitehead
Feb 17, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for sharing your wonderful experience with Paul and the team at Orange Coast Chrysler Dodge Jeep Ram Fiat! We're pleased to hear that his expertise and dedication made your vehicle purchase smooth and enjoyable, and we sincerely appreciate the recommendation. Happy driving!

February 17, 2025

Very friendly, honest, helpful, professional. Answer all my questions and help me solve them differently making this dealership my choice of maintenance for my car. More

by isam00723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea carillo
Feb 18, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're pleased to hear that our team at Orange Coast Chrysler Dodge Jeep Ram Fiat provided you with such a positive experience. Thanks for sharing!

February 07, 2025

I received one key instead of two keys after I signed the contract. They never mentioned only one key available in the sales process. When I asked a spare key, they told me that you signed the paper. That's More

by cielovita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blais
Feb 12, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I apologize for the miscommunication. We strive for transparency in our sales process, so it's disappointing to learn that this misstep with your keys has left such a negative impression. I'd like to help resolve this situation if possible, so please feel free to reach out to me directly at your convenience. Thank you, Ferdie Ang - Service Director (714) 587-6172

January 31, 2025

Taylor and the service team at Orange Coast Chrysler, Dodge, Jeep, Ram, Fiat did a great job for us! They are friendly, professional, and respectful of our time. Thanks! More

by stafffieldhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Feb 03, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for sharing your positive experience with Taylor and the service team at Orange Coast Chrysler Dodge Jeep Ram Fiat! We're delighted to hear they provided friendly, professional service. We appreciate your support!

January 19, 2025

Excellent service I have returned to this dealer because of the service I will return. More

by Hurricane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jan 20, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

The team at Orange Coast Chrysler Dodge Jeep Ram Fiat loves seeing great reviews! Thank you for the kind words.

January 15, 2025

Car was finished quicker than I was originally told. My service rep kept me informed or the progress. Service was excellent! More

by Moparguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Jan 15, 2025 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to hear that your service experience at Orange Coast Chrysler Dodge Jeep Ram Fiat was excellent and efficient! Keeping our customers informed is a top priority, so we're glad we could meet your expectations. Thanks for sharing this feedback with us!

December 22, 2024

Dean was great to deal with. He accomplished in three eeeks wjhat I had been trying to get done in six months. Engine recall. Thanks Dean! More

by CHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in charge of rentals.
Dec 23, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Charles, we're delighted to hear that Dean was able to assist you so efficiently at Orange Coast Chrysler Dodge Jeep Ram Fiat. Thank you for sharing your experience with us!

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