Orlando Dodge Chrysler Jeep

I had an amazing experience working with Justin at Orlando Dodge. From the moment I walked in, they were professional, knowledgeable, and genuinely helpful without being pushy. They took the time to u Orlando Dodge. From the moment I walked in, they were professional, knowledgeable, and genuinely helpful without being pushy. They took the time to understand exactly what I was looking for and worked within my budget without trying to upsell me unnecessarily. The whole process—from test driving to financing—was smooth and transparent. Justin answered every question with patience and made sure I felt confident about my decision. It’s rare to find someone in car sales who’s this honest and customer-focused. If you’re in the market for a new or used car, I highly recommend asking for Justin at Orlando Dodge. They made the experience stress-free and enjoyable. I’ll definitely be coming back for my next vehicle! More

I recently bought an El Camino from Justin Coocen, and the experience was top-notch from start to finish. Justin was professional, honest, and easy to work with. He provided all the details I needed up fr the experience was top-notch from start to finish. Justin was professional, honest, and easy to work with. He provided all the details I needed up front, was transparent about the car’s condition, and made the whole process smooth and stress-free. The El Camino was exactly as described—clean, well-maintained, and a great ride. I couldn’t be happier with the purchase. If you’re looking for a reliable, straightforward seller who truly cares about what he’s offering, I highly recommend Justin! More

Best car buying experience I’ve ever had! Justin was awesome and the process was smooth. Great follow up as well! 100% recommend! Justin was awesome and the process was smooth. Great follow up as well! 100% recommend! More

Stay FAR FAR away from this dealer,they are dishonest,misleading and practice in false advertising.They advertise that they will beat ANY competitors price buy a thousand dollars. I went to the dishonest,misleading and practice in false advertising.They advertise that they will beat ANY competitors price buy a thousand dollars. I went to them with a competitors offer and they said they wouldn’t give the deal THAT THEY advertised. I also backed the offer up WITH paperwork to prove to them it was legitimate. THEY ARE A BUNCH OF CROOKS.I can’t wait to drive by there some day to see that they have gone out of business. More

Stay FAR FAR AWAY from this dealership, they are LIARS, DISHONEST, and practice FALSE ADVERTISING. There website advertises they will beat any competitors price by ONE THOUSAND DOLLARS. I gave them an offe DISHONEST, and practice FALSE ADVERTISING. There website advertises they will beat any competitors price by ONE THOUSAND DOLLARS. I gave them an offer from a competitor on the competitors dealer paperwork and ORLANDO DODGE wouldn’t honor what they advertised. THEY ARE CROOKS, and LIARS.If I had the money, I would sue them. More

I made an appointment for my 2022 Wagoneer , one week in advance. The Monday Two days prior to the appointment, I received several text messages indicating the price and that in some cases I might have to d advance. The Monday Two days prior to the appointment, I received several text messages indicating the price and that in some cases I might have to drop my vehicle off. The morning of my appointment, I arrived on time and was told that my service advisor was on the way. Fifteen minutes later, I was approached by my service advisor who asked if I was waiting on her. Next she asked what was the issue with the vehicle. Same issue that I adjoin the pre check-in correspondence. She then stated that my appointment was with her, and that they ONLY offer drop off services and they didn’t have any courtesy vehicles at this time. She was gracious enough to say that maybe next time they would be able to provide a courtesy vehicle. Next time? Why would there be a next time. Let me add that my appointment was scheduled via telephone. At a minimum ALL of this information should have been relayed to me so that I could have arranged for transportation back home or looked elsewhere to have my vehicle serviced. If totally disappointed was a person 😡 More

Do not buy anything from these people unless you are prepared to deal with their lies! We bought a car that we were led to believe was brand new. Listed on the website were several cars that they were t prepared to deal with their lies! We bought a car that we were led to believe was brand new. Listed on the website were several cars that they were trying to get off the lot and so dropped the prices significantly. We get there and not only did they raise the price by $10,000, but they also promised to fix a dent and there were over 3000 miles on this supposed new car. We’ve had the car a month with promises that they would call us to get it in to get the dent fixed, but they never called, never called, never called. We finally called someone else and he was supposed to meet us down there to fix the dent. We get the car down there and he’s not even there. They had our car all day long and we go pick it up and the dent is out, but it is still marked up. The guy said he only takes the dent out. He doesn’t fix anything else. So they still hadn’t fixed it. They also only gave us one key and promised us the other one within a couple of days and we’ve yet to get our second key after a month. Ridiculous. We will never buy from this place again and we’ve bought several cars from them in the past. Not gonna happen again. More

Randy Is Great Salesman was very honest, reliable and competent and went above and beyond to make sure I was taken care of.! competent and went above and beyond to make sure I was taken care of.! More

Have a 2023 durango rt tow & go left it here at 4k miles with an engine failure after them replacing the engine they tried returning my vehicle with a damage on the rear that put a hole on one of the black with an engine failure after them replacing the engine they tried returning my vehicle with a damage on the rear that put a hole on one of the black stripes on the trunk door vehicle was out of alightment cracked with water trunk taillight the interior driver side looked like they mixed cement inside of the truck vehicle had a bad starter and bad battery! After me driving an hour and thirty minutes from my house found all this xxxxxxxx! Left it there about 2 weeks from that they called me to go pick it up to find now there's another damage done to the factory front lip and driver side wheel brakes vents someone slammed the front of the truck with the ground and they tried giving the truck back to me like this took it home and when I found out about it took it right back to the dealer also when i look under the vehicle saw brand new oil leaking from the engine area vehicle is almost sitting for 50 days at their lot under the sun getting more damages cause they don't care about a vehicle from a customer that is worth $75k I want my truck brand new the same way I bought it and left it at the dealer for that engine failure! Also have a 2023 jeep grand cherokee that is been xxxx for me first stuff started the first week of use radio problems black screens touch screen freezing unable to react to touches taillights getting cracked literally all of them front bumper getting off by the wind from 70 to 80 mph at 27mph vehicle feels bumpy vehicles from FCALLC are trash and I want my money back or brand new trucks now! I have pictures and proof of everything and still FCA won't do anything about it! Dodge does not care Jeep does not care Chrysler does not care FCALLC does not care! ✌🏻🤡🤡🤡 More

WARNING: DO NOT TAKE YOUR CAR TO GET SERVICED HERE FOR ABSOLUTELY ANY REASON! They are lucky that they got a star from me and that's because I had to. Horrible customer service, horrible service, just eve ABSOLUTELY ANY REASON! They are lucky that they got a star from me and that's because I had to. Horrible customer service, horrible service, just everything horrible. I can honestly say that I have scarred for life. Please take this warning seriously!!!! More