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Orlando VW South

Orlando, FL

Overview
Reviews
Vehicles
4.5
590 Reviews
Our track record speaks for itself. Orlando VW South has been honored to receive the Wolfsburg Crest award, along with several positive reviews from shoppers. Since 2007, we have worked hard to provide world-class service and an excellent selection of quality new and used VW cars and SUVs in the Orlando area. With competitive prices and the latest Volkswagen financing and incentives, we help customers get the best deals possible on popular vehicles like the new VW Beetle, Jetta, Passat, CC, Tiguan, Touareg and more. Stop by today to find new Volkswagen cars for sale near Orlando, and let one of our friendly associates help you select the best vehicle for your needs.
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1406 W Sand Lake Rd

Orlando, FL

32809

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Showing 590 reviews

June 11, 2026

Customer service could have been a lot better. Poor communication skills, not updated on things appropriately. More

by Jay100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, Devin
Report | Print
Jun 15, 2026 -

Orlando VW South responded

Thank you for sharing your feedback with us. We work hard to provide clear communication and attentive service, and we recognize the importance of keeping customers informed every step of the way. Your comments are valuable as we continue striving to deliver the level of experience our customers expect. Please contact Deven Deman at DDeman@vtaig.com if you would like to discuss your visit in more detail.

June 11, 2026

Great service and good explanations Great service and good explanations of the entire process. Friendly, Great service and good explanations of the entire process. More

by Frankito
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 15, 2026 -

Orlando VW South responded

Thank you for your wonderful feedback, Frankito! We're glad our team could walk you through the entire process in a clear and friendly manner. We look forward to serving you again in the future!

June 11, 2026

Great service and good explanations Great service and good explanations of the entire process. Friendly, Great service and good explanations of the entire process. More

by Frankito
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
June 11, 2026

Quick service, no complaints. Justin helped get me in and out as quick as possible. More

by FAMOUSATTICUS13
Recommend Dealer
Yes
Employees Worked With
Justin
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Jun 15, 2026 -

Orlando VW South responded

Thank you for the kind words! We're glad Justin could make your visit quick and hassle-free. We look forward to seeing you again!

June 11, 2026

From the moment I dropped off my vehicle and made initial contact with the advisor, the interaction was unpleasant and very rude. Was told the process would take anywhere between an hour and a half to two ho More

by BORJA.JULIUS
Recommend Dealer
No
Employees Worked With
Justin Trammel
Report | Print
Jun 12, 2026 -

Orlando VW South responded

Thank you for sharing your experience. We understand how important professional communication, accurate time expectations, and attentive customer service are during a service visit. We appreciate you bringing these concerns to our attention, as feedback like this helps us identify opportunities for improvement. Please reach out to our General Manager, Robert Revere, at RRevere@vtaig.com.

June 11, 2026

Always welcoming and kept well informed regarding my service. I would encourage my friends to use your service department. More

by LUCINDADAVIS49
Recommend Dealer
Yes
Employees Worked With
Justin Trammel
Report | Print
Jun 15, 2026 -

Orlando VW South responded

Thank you for the kind words! We're so glad you felt welcomed and well-informed throughout your visit — that's exactly what we aim for. We truly appreciate you recommending our service department to your friends and look forward to seeing you again!

June 11, 2026

He took care of everything, communicated extremely well, and was just overall very helpful James provided great service More

by MHODGES021
Recommend Dealer
Yes
Employees Worked With
James
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Jun 15, 2026 -

Orlando VW South responded

Thank you for your kind words! We're thrilled to hear James provided such great communication and helpful service. We'll be sure to pass along your compliments to him. We look forward to serving you again!

June 11, 2026

Worst experience in vehicle service I have had by far in my 25 years of buying new vehicles More

by chadd.bock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Jun 15, 2026 -

Orlando VW South responded

Thank you for taking the time to share your feedback. We strive to provide a level of service that reflects our commitment to every customer, and comments like yours help us evaluate where we can do better. We appreciate the opportunity to learn from customer experiences and continue improving our processes. Please contact Deven Deman at DDeman@vtaig.comif you would like to discuss your visit further.

June 09, 2026

The lack of communication, attention to detail, and quality control resulted in an unnecessary return visit and a frustrating experience More

by Monekamathena
Recommend Dealer
No
Employees Worked With
Justin
Report | Print
Jun 11, 2026 -

Orlando VW South responded

We appreciate you taking the time to share your experience with our service team. Delivering clear communication, thorough workmanship, and consistent quality standards are important parts of the service process, and we understand the inconvenience of needing to return for additional attention. Feedback such as yours helps us identify opportunities to improve the customer experience. Please reach out to Deven Deman at DDeman@vtaig.com.

June 09, 2026

The staff is friendly and professional, and the wait time is generally within the time estimated. More

by michellev5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 09, 2026 -

Orlando VW South responded

Thank you for taking the time to share your wonderful experience with Orlando VW South. We truly appreciate your recognition of our team's friendly and professional approach, and we're delighted that we consistently meet our estimated wait times for your service needs.

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