McGavock Nissan Wichita - Service Center

Between Jenniffer at the service desk And Micheal in the automotive service I absolutely appreciate and love their customer service. Their intent to take care of me and my car was absolutely above and beyo automotive service I absolutely appreciate and love their customer service. Their intent to take care of me and my car was absolutely above and beyond.!!!! More

Jason Kaufold is amazing; he went above and beyond to help us. He was so kind and sincere in ensuring me that they would take care of the problem. Jason should be commended for what he does for his custo help us. He was so kind and sincere in ensuring me that they would take care of the problem. Jason should be commended for what he does for his customers! Everyone was a pleasure to work with, and I highly recommend Orr Nissan to everyone!!! Jane Lehning More

The service I receive from Orr Nissan is top notch! From the staff, to the cleanliness of the facility, it’s an extremely comfortable and inviting place. I trust my Nissan’s service with no one else! From the staff, to the cleanliness of the facility, it’s an extremely comfortable and inviting place. I trust my Nissan’s service with no one else! More

Great group of guys. They found my part and got it in the next day. Cheaper than I thought it would be. They found my part and got it in the next day. Cheaper than I thought it would be. More

The parts department is always helpful. Always helped with making sure I get the right parts Always helped with making sure I get the right parts More

The people are friendly, helpful, and professional. It is great to find a dealership that I feel I can trust. It is great to find a dealership that I feel I can trust. More

Kesten is always knowledgeable and is of great help to answer questions. He is honest and interested in what we need. answer questions. He is honest and interested in what we need. More

Really good dealership. Very clean and had amazing customer service. I will be visiting again. Very clean and had amazing customer service. I will be visiting again. More

We love Kesten, he goes above and beyond and makes us comfortable when shopping for vehicles. comfortable when shopping for vehicles. More

Recently took my car to NISSAN dealership for repairs 1/5 waited for four days before someone took a look at it(yes I had an appointment). After calling a couple of times the work was completed within 2hou waited for four days before someone took a look at it(yes I had an appointment). After calling a couple of times the work was completed within 2hours and finished on 1/10. My employer helped with the cost of repairs and cut a check to Nissan for over $1300, when trying to pick up and pay for the repairs I was advised by Nissan they do not accept checks over $200. They have no specification if personal or company along with no advisement anywhere on the website or invoice I received stating this information. I ended paying out of pocket for the full amount of $1753 and still trying to figure out how can I be reimbursed and pay my bills. Since my employer help pay they cut the check to the dealership directly for the services and not me personally. I requested a call on 1/17 to discuss and I am still waiting. Then I was charged for a car battery I did not ask for or approve since my previous battery was purchased January of 2022 and was still under warranty. I understand the battery was not working, but I would have rather paid for it to be charged so I could replace it while it was still under warranty. Worst experience More