McGavock Nissan Wichita - Service Center

Good experience I recently brought in my Nissan Altima for an oil, lube and filter. The work was done while I waited and it only took about 45 minutes. The staff I recently brought in my Nissan Altima for an oil, lube and filter. The work was done while I waited and it only took about 45 minutes. The staff was friendly and helpful. The lounge area is large and I was able to do work on my computer and watch tv while waiting. I will definitely go back! More

Good experience so far So far I haven't had any trouble with their service department. I have taken it in seven times for routine maintenance, from as much as I can recall, So far I haven't had any trouble with their service department. I have taken it in seven times for routine maintenance, from as much as I can recall, and I haven't really had any trouble with them. More

Bad as Davis-Moore, bad now I have had nothing but problems every time I've gone to this dealer. They are the only Nissan dealer in Wichita which has limited my options but I wo I have had nothing but problems every time I've gone to this dealer. They are the only Nissan dealer in Wichita which has limited my options but I would rather go to a non-Nissan dealer than return to this place. Constant delays on ordering parts and performing work. My job is never done, or even started, when I am promised. The first time I went in I was told one day, seven days later I still didn't have my car back. Last time I went in to have my AC fixed the wrong part was put on and I had to wait extra days while they re-ordered the correct part. Now I am being forced to pay for parts in advance (which I've never had to do at any dealer before) and while my money was quickly taken the parts arrived damaged (which I was never told) and I yet again had to wait while new parts were ordered. I only find out about problems or complications after I call to check on the status. I am never informed up front. I constantly have to remind them what I actually brought my car in to have checked or fixed as they seem too busy looking at everything but the problem. They were recently bought by a new dealer but all the same staff was kept meaning all the same issues and problems still exist. They are a terrible dealer with terrible service and terrible staff. Going to this location is like throwing your money out the window. More