Ourisman Chevrolet of Baltimore

I would recommend Fox Chevrolet to someone because this is te second car I have brought form them. I have found that they are good for their word and I did get a good price but the add ons are just a littl is te second car I have brought form them. I have found that they are good for their word and I did get a good price but the add ons are just a little too much and I can't do anything aboutit now ! More

I would recommend this dealership to any customer looking to buy a car. The sales associates were very friendly and talked you through the whole process thoroughly. I understood my new car inside and out by to buy a car. The sales associates were very friendly and talked you through the whole process thoroughly. I understood my new car inside and out by the time I left the dealership. Jerry Butcher made sure I was comfortable with the purchase I was making and went above and beyond my expectations, which I really appreciated. More

I would recommend this dealership to someone because this is a very good place. A very good enviornment to be in. The salesmen/woman make you feel great about buying a car. Also a very friendly atmosphere. is a very good place. A very good enviornment to be in. The salesmen/woman make you feel great about buying a car. Also a very friendly atmosphere. More

my overall sales expereience at your dealership was outstanding. Mikey explained evrything thoroughly so we understood the features of the vehicle. I am a very satisfied customer and will return for fu outstanding. Mikey explained evrything thoroughly so we understood the features of the vehicle. I am a very satisfied customer and will return for future sales. More

Friendly staff little pricey but overall friendly enviroment I would buy from mike again things worked out the way I wanted if u looking for a new or used car ask for mike he will take care of you. enviroment I would buy from mike again things worked out the way I wanted if u looking for a new or used car ask for mike he will take care of you. More

I am getting my LoJack installed today -- the turn in of my truck, in exchange for a loaner vehicle, was not well coordinated or executed -- but the actual events leading up to the sale, and the actual purc my truck, in exchange for a loaner vehicle, was not well coordinated or executed -- but the actual events leading up to the sale, and the actual purchase of the vehicle, were fabulous! More

The service at this dealership was excellent , they were so friendly and caring. I went into the dealership "oh i don't have the best credit, so i don't think im going to get a car". But little did i know i so friendly and caring. I went into the dealership "oh i don't have the best credit, so i don't think im going to get a car". But little did i know i walked out of the dealership with a new 2012 Chevrolet car. I was so surprised that i was able to get a car. The employees there where so friendly and caring , they tried there best to get me a new car and they did . I was so ecstatic to get a new car. I didn't Even have to put any money down. I was so surprised at everything that they did for me at this dealership , i felt like family the way they helped me to get a new car. I would recommend everyone to please go here , i already recommended a few of my friends. This dealership is by far the best one i have went to . Thank you for all your help ! More

This new car purchase experience was one of the very best, if not the best, business experiences I have ever had. I have been a business professional for over 30 years and the quality of service from t best, if not the best, business experiences I have ever had. I have been a business professional for over 30 years and the quality of service from the sales experience to the financing experience to the follow-up, has been awesome. I especially appreciate the professionalism, attention to detail and balanced team approach that Mr. Adula Carr (Sales Consultant) and Ms. Michelle Thomas (Financial Director) provided. Mr. Erik Douglas was there to oversee everything and assist as needed. Everyone, the receptionist, front desk personnel, etc. were friendly, responsive and accomodating. We were hand-held through the entire process; time spent to get us familiar with all the wonderful technology included in our auto packages and assurance of our understanding and satisfaction were priorities for the Fox team. There were many more employees, whose names I don't recall, but the management at Fox Chevrolet on Security Boulevard in Baltimore, MD. is one for other dealerships to model. There is a general air of positivity in the office and these very negative times, being treated with respect and genuine concern was one of the biggest determining factors for our car deal. Fox Chevrolet is top notch and I will tell all my family members and friends that Fox is the way to go! More

They work miracles in getting you in the car for you. I would recommend people to get a vehicle from Fox chevrolet they are the best. would recommend people to get a vehicle from Fox chevrolet they are the best. More

Worst customer service experience ever. They failed to complete the insurance process properly which is something dealerships have always done for me seamlessly and as a result we received three threateni complete the insurance process properly which is something dealerships have always done for me seamlessly and as a result we received three threatening letters from the MVA and were forced to pay a $290 fine to avoid having our registration suspended and turning in our plates. In addition, they transferred the plates of the car we traded in onto our new vehicle and knowing we paid transfer plate fees and not being experts in the autmotive industry since this is not my job, its theirs, we thought this was okay. We did not know anything was wrong until we saw different plates listed on MVA paperwork much later. So who knows what additional fines and penalties are on the way now. The general mananger was very arrogant and refused to apologize when I actually asked for an apology. We did not get any good customer service, not one apology the whole time, and he even tried to put the ownership on us. He kept making excuses as if they did not do anything wrong. He refused to pay back the fines. Very rude and severely lacking empathy and customer service. I will pursue this to the furthest extent possible until I get justice. Stay far away no matter what deal they are offering! Horrible Horrible Horrible! More