Ourisman Honda of Tysons Corner - Service Center

Service to Honda CRV Our regular service advisor was not available so we were assigned to Tony Romo. Tony was great, he explained everything in detail that was needed and Our regular service advisor was not available so we were assigned to Tony Romo. Tony was great, he explained everything in detail that was needed and told us which items were needed ASAO. He worked with us on the cost of doing the fixes. He was a great help, very pleasant and professional. More

Needed work done, had deadline Steve was terrific. I had some routine work done - they found a problem and fixed it for me. AND, when they accidentally left a mark on one of my whee Steve was terrific. I had some routine work done - they found a problem and fixed it for me. AND, when they accidentally left a mark on one of my wheels, they replaced it. Great service. Would recommend without reservation. Steve Oster More

Respect customer Jermey is very professional, polite and really listens to the customer. He offers great advice. Take the extra effort in making sure that leave the s Jermey is very professional, polite and really listens to the customer. He offers great advice. Take the extra effort in making sure that leave the service area completely satisfied. More

Great and effective service experience This team took great care of me and my car when I really needed it. They were willing to accommodate a same day appointment and provided fast, thorou This team took great care of me and my car when I really needed it. They were willing to accommodate a same day appointment and provided fast, thorough, and professional service. More

Best in the Business Brian Giles is absolutely the best in the business. He is extremely friendly and courteous, always manages to squeeze us in for service quickly, and Brian Giles is absolutely the best in the business. He is extremely friendly and courteous, always manages to squeeze us in for service quickly, and always ensures that we are happy with the results. I can’t imagine taking my Honda anywhere else. More

Excellent services Overall very friendly and excellent services, but I feel the price could have been knocked down considering I paid cash outright. The car is great tho Overall very friendly and excellent services, but I feel the price could have been knocked down considering I paid cash outright. The car is great though so overall I'm happy. More

Service plus My serviceman confirmed battery failure, replaced the battery, and then also went the extra mile and performed a permanent replacement to a recall pat My serviceman confirmed battery failure, replaced the battery, and then also went the extra mile and performed a permanent replacement to a recall patch and had a quick 6-point inspection done. All performed in reasonable time. Service at this Honda dealer is why I am a loyal Honda car buyer and why my car will continue to perform well (probably well beyond its lifetime). More

Last minute service I went in with a last minute service appointment for my car. They scheduled me with a person who was not even working and that is my reason for 4 sta I went in with a last minute service appointment for my car. They scheduled me with a person who was not even working and that is my reason for 4 stars. I walked into Mike Lewis cabin and even though he was not m service manager, he took care of it instantly. He told me it would take three hours and I was done on time. Paperwork was ready as well. Mike was wonderful More

Excellent service at reasonable cost I've always had a good experience with this dealership--they are very professional and courteous. I was surprised that the cost my oil change for my C I've always had a good experience with this dealership--they are very professional and courteous. I was surprised that the cost my oil change for my CRV was less here, than at other car maintenance shops in the area. Tim was extremely attentive, and gave me a coupon which reduced the price even further. He also gave good advice about the servicing that would be required in the future. Many thanks! More

STAY AWAY - FAKE PROBLEMS Brought in for airbag recall and to check a problem with the brakes. 2 hours later, got a call that we needed $3,500 worth of repairs. Took car home a Brought in for airbag recall and to check a problem with the brakes. 2 hours later, got a call that we needed $3,500 worth of repairs. Took car home and brought to trusted mechanic. The rear brake pads and rotor were replaced for $200 less than their estimate. None of the other problems truly existed. This is why people do not trust dealers service centers. More