
Owen Ford, Inc.
Jarratt, VA
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We broke down on I-95 about 2 miles from the dealership on a Sunday afternoon. We got permission to boondock camp in our fifth wheel trailer from the gas station next door. When service opened in the morni on a Sunday afternoon. We got permission to boondock camp in our fifth wheel trailer from the gas station next door. When service opened in the morning I went over, explained the upper turbo intake had exploded and they said they had the part and would get it taken care of. 10 minutes later I received a call with an estimate which I agreed to and in about 45 minutes it was done and we were back on the road. I can’t say enough how wonderful the employees I dealt with were. Definitely a great service department. More
Customer service was excellent! They answered all my questions with kindness and persision. They fixed my car quickly just an all around great experience. They answered all my questions with kindness and persision. They fixed my car quickly just an all around great experience. More
I felt well cared for as an older lady. They called my husband about my car, but also kept me notified of what needed to be done. They treated me and my car needs as if they were taking c They called my husband about my car, but also kept me notified of what needed to be done. They treated me and my car needs as if they were taking care of their own family members. More
They were very informative. They didn’t do anything without letting me know what was going on. I really appreciate that. Please keep up the good work They didn’t do anything without letting me know what was going on. I really appreciate that. Please keep up the good work More
It felt like home! ! Loved the family atmosphere! Everyone was so helpful and kind. I will always be a repeat customer!! ! Loved the family atmosphere! Everyone was so helpful and kind. I will always be a repeat customer!! More