Reason for Visit: Sales
I recommend this dealer: No
My Review of PETE MANKINS:
My husband and I had been searching for a car with more room for our growing family. We searched online and found a good car at this dealership. The price was very reasonable for such a new car. We contacted Dave W. immediately about this car the next morning. I was told he would call me back to get some things started over the phone (being we live an hour away) such as submitting credit app and whatnot. But, he said first things first. A huge hail storm had came through the night before, so he wanted to check our vehicle for any hail damage before we did anything. He called back soon after telling me our car was fine, and had absolutely no hail damage. Great. We proceeded with the app. and was then speaking to Dave B. After asking about the car and the condition before we drove down, we were told that our car had no hail damage at all, for the third time. I was very cautious and did not want to drive all of that way for nothing,especially with children. He called us the next morning to discuss our financing, so we agreed to come down and do some paperwork. As soon as we were walking in, I could see our car from a distance. Looked great. Someone met us at the door and immediately escorted us in to see Dave B. We continued with paperwork on the car, as we were told 4 times in total that the car was in great condition. Being it was only 5 months old and under warranty, we complied and BELIEVED both salesmen. He no more than got the folder closed on our paperwork before he asked us if we knew about the hail damage on our car?!?! We spoke up and said that they had told us there was none at all!! He proceeded to show us many, many small dings all over the car. They knew they lied to us! The nerve to make a family drive that far to be lied to! They told us right off that they would fix it with their "dent guy", two days later. We are going tommorrow, so we will see what they lied to us about this time...until then...NEVER EVER PURCHASE A CAR FROM PETE MANKINS IN TEXARKANA! They are LIARS..period.
Was this review helpful to you? Yes | No