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Pacifico Mazda

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.9
1,011 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 1,011 reviews

September 29, 2020

Kyle was very helpful. He went above and beyond to fix the issue with my vehicle. I appreciate him getting me back on the road quickly. I’ll be using Pacifico Mazda again in the future, and I would recomm More

by jc2506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Report | Print
Sep 29, 2020 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 28, 2020

ACIA GAY III the best salesman ever. Very knowledgeable, patient, and supportive. Excellent with helping me to price and choose a car I absolutely love. Give that man a raise or bonus! More

by MCX405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Acia Gay III,Tiara - very helpful and competent
Report | Print
Sep 29, 2020 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Sep 29, 2020 -

MCX405 responded

It was a great experience. Thank you again.

September 25, 2020

I have given them 5 stars in the past but this visit wasn't that great. I will continue to go to Pacifico with hopes of better experiences. More

by AISROBINS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Sep 28, 2020 -

Pacifico Mazda responded

We’re sincerely sorry to hear you weren’t fully satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

September 23, 2020

Service done within the hourIdentified brake problem ans Service done within the hour Identified brake problem ans refitted withon 90 minutes Sorted front radar fault without charging kept me up to date More

by Mjpscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Report | Print
Sep 23, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 22, 2020

Was able to make appointment same day. Drove right in to service department and they took my car. And within a hour I was out and about. More

by Big Ant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Sep 23, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 03, 2020

On time, professional, friendly service. I was there for a scheduled maintenance and state inspection. Everything was clearly explained and the wait was reasonable. Waiting area was clean and comfortable. More

by Evscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,Mike Conahan
Report | Print
Sep 08, 2020 -

Pacifico Mazda responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 25, 2020

I was very pleased with service and the information given.the amount of time that I waited for my car was shorter than I expected. More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Report | Print
Aug 25, 2020 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

August 24, 2020

Excellent customer care. Strongly appreciated the care and support from the advisors. Knowledgeable technicians provide a clean and efficient service. Highly recommend for Mazda and Hyundai. More

by Patrick.mullany140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Aug 25, 2020 -

Pacifico Mazda responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

August 11, 2020

Kyle and Jackie are great! Would recommend this place to anyone! Reasonable pricing; great service. Kind and informative staff. Couldn’t be happier. Thanks guys!!! More

by Moore.dylan.t
Recommend Dealer
Yes
Employees Worked With
Kyle Darcy
Report | Print
Aug 12, 2020 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 07, 2020

oil change Kyle Darcy has been phenomenal. the best . He was knowledgeable, customer service oriented and very patient, I would definitely recommend this dealer More

by mlboucetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle darcy
Report | Print
Aug 10, 2020 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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