Paddock Chevrolet - Service Center

I as in to pick up a part and the recptionist was very helpful to me and it was clear she is very experianced at her position. Thank you for your assistance Miss Grunsweig. helpful to me and it was clear she is very experianced at her position. Thank you for your assistance Miss Grunsweig. More

We purchased a used vehicle in 8/2009. When we purchased it the A/C was broken and needed repair, the service dept. told us for over a month that the part was backordered. However when I told them I found it the A/C was broken and needed repair, the service dept. told us for over a month that the part was backordered. However when I told them I found the part for sale at multiple sites online they refused to buy the part and fix my vehicle. Since then we have had it in for service three more times. Including the A/C problem needed to be fixed twice. Yesterday we had to take the truck back for repairs, as an EMERGENCY service, well apparently emergency at Paddock means nothing they will not even tell us when they can LOOK at the truck and hopefully they said by Monday we will have it back, it went in Wednesday night. And in the meantime they will not provide us with a rental per our warranty agreement. The best part of all this is, they are supposed to do a 22 point safety inspection and had they actually done it when we brought it in for service two weeks ago, they would have found this problem and it could have been fixed. But of course, they just want to make sure they get another deductible out of us for the service work. Please, take it from me, never buy a vehicle there. More

My first visit was in 1996 to buy a new truck. My husband and I went all over, including, Keller, Basil, and West Herr. Finally, we stopped at Paddock. The salesman was great! No pressure and no lies to get and I went all over, including, Keller, Basil, and West Herr. Finally, we stopped at Paddock. The salesman was great! No pressure and no lies to get a sale. The main reason for the review, however, is to comment on the service you get from the great service department. If it wasn't for the wonderful service department I don't know if I would still be going there after our first purchase. All the service reps. are always very knowledgeable and are there to help get the problem taken care of. This is especially true of the assistant service manager, Phil Buyzer. He is the main reason why I keep coming back to Paddock. Now, 14 years later, not only do we still continue to buy from them but our 2 daughters do as well. More

this place is scam central. they are obviously out to make money anyway they can. there is a review in the buffalo news that they are a 'booming business'.. gee, i wonder why! no sooner do you drive of make money anyway they can. there is a review in the buffalo news that they are a 'booming business'.. gee, i wonder why! no sooner do you drive of the lot after a repair and wham! something else mysteriously goes wrong with your car. coincidence? i think not. IMHO, they tamper with your car so you have to bring it back for another pricey repair. More