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Palisades Volvo

West Nyack, NY

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171 Reviews

55 Route 303

West Nyack, NY

10994

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171 Reviews of Palisades Volvo

December 17, 2016

Express means express Made an appointment for "first thing in the morning" for routine service. Started a cup of coffee and replied to some business emails and before the c More

by GaryS.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina
November 29, 2016

took care of me without an appointment I stopped by the service dept to make an appointment for something that was wrong but when I went to leave my car would not start, they took care of i More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey and Cathy
November 11, 2016

Excellent Service Jeffrey Urbina is a pleasure to work with. As a walk in, he took my XC60 and had the problem resolved within a 1/2 hr. He has always been professio More

by volvo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina
November 03, 2016

Excellent service! I have had my Volvo serviced at Palisades Volvo many times over the last 2 1/2 years. Each time, I was very pleased with the professionalism, expedien More

by joshfriehling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Urbina
November 02, 2016

Excellent service! My battery died in a parking lot and Volvo Roadside Assistance got someone to me in 15 minutes for a charge. I then rolled into Palisade Volvo, left More

by Marge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember their names
November 02, 2016

Great Service Jeffrey is a terrific service rep. Palisades Volvo has taken their game up to top notch. Whether you book an appointment on line or just walk in, they More

by 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
November 02, 2016

Excellent Service Department The team at Palisades Volvo has provided top-notch service on my Volvo's for nearly 8 years now. They have handled basic and also very complex work, More

by Andrew Ludke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gentillo
October 25, 2016

Worse experience ever This dealership is sleezy and only cares about the money they make. Don't go! They give customers the run around and only care about there bottom li More

by Hatepalisadesvolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stan
Dec 21, 2016 -

Palisades Volvo responded

Thank you for your comments. I am sorry to hear that you were not satisfied with our dealership. Our goal is and always has been to provide all our customers with excellent service. We wish we had the opportunity to win you back as a valued customer. Regards, Frank Benedict - General Manager

October 04, 2016

Service trips Routine service trips for Volvo have been highly satisfactory consistently. My last trip in late September had software issue where service advisers a More

by Tintk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz and Jeff both service advisers.
Dec 21, 2016 -

Palisades Volvo responded

Thank you for taking the time to submit your review. I am pleased to hear that you had a positive experience with our dealership. We strive each and every day to provide all our all valued customers with exceptional service. It has been a pleasure doing business with you. Regards, John Gentillo - Service Manager

September 22, 2016

AMAZING Service Department!! Your service department is wonderful! The ladies ( I think one is named Liz) who greet you; are both very welcoming and friendly. My Service Adviso More

by s60volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Urbina, Liz
Nov 21, 2016 -

Palisades Volvo responded

Thank you for your review. I am pleased to hear that you were satisfied with our service department. Our team works diligently each and every day to ensure that all our valued and loyal customers have pleasant and stress free service appointments. We appreciate your business and thank you for choosing Palisades Volvo. Regards, John Gentillo - Service Manager

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